On 21/01/17 21:13, Ruebusch, John wrote:
The folks at Smarthinking/Spark sent me to you guys :-) Please tell me the problem is not on their end LOL
The problem probably lies in how you have configured Pidgin to work with their service, so it probably lies between the two.
It is unlikely that anyone here knows what Smarthinking's servers require, so the options are to obtain the debugging logs and try and work out what what sort of server they are using, or for you to obtain a technical specification of how to connect to their server, so that someone here can translate it into Pidgin configuration terms.
_______________________________________________ Support@pidgin.im mailing list Want to unsubscribe? Use this link: https://pidgin.im/cgi-bin/mailman/listinfo/support
