Hi David,

If you're a partner then the preferred way to submit a bug is through 
taow.4d.com which provides you a line of communication specific to the issue 
reported, you can therefore request updates via this line of communication.

If the issue is a show stopper or otherwise critical in nature then you need to 
communicate its importance to your account/sales rep for them to prioritize the 
TAOW case.

It looks like you are a partner but It doesn’t look like you have ever created 
a case on TAOW - please try using taow.4d.com next time you have a bug to 
report and I truly hope your experience improves.

-Tim



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