Hi vance,

I have tried a test as per the KB note.  Results are similar as per previous 
tests…

Running a v15 app with 4Dv15.5 (64bit) as a Windows service does NOT work.
Running the same app with 4Dv15.5 (32bit) as a Windows service DOES work.

If I were to forgo the use of the 64-bit version of the v15.5 server, what do I 
lose?

Regards,
Ronnie

> On 11 Sep 2018, at 11:02 PM, Vance Villanueva <vvillanu...@4d.com> wrote:
> 
> Hi Ronnie,
>  
> Please take a look at this KB in regards to Windows Server 2012:
>  
> http://kb.4d.com/assetid=77139 <http://kb.4d.com/assetid=77139>
>  
> Regards,
>  
> Vance Villanueva
>  
> 
> 
> <image6c2580.JPG>     
> Vance Villanueva
> Technical Services Engineer
> Telephone :   +1-408-557-4600
> Email :       vvillanu...@4d.com <mailto:vvillanu...@4d.com>
> Web :         www.4D.com <http://www.4d.com/>         
> 4D inc
> 95 S. Market Street, Suite #240
> CA 95113 San Jose - United States
> Standard :    +1-408-557-4600
> Fax : +1-408-271-5080
> <image5420bb.PNG> <http://bit.ly/2L7fr94>
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> From: Ronnie Teo [mailto:ron...@tarawerkz.com] 
> Sent: Tuesday, September 11, 2018 12:30 AM
> To: Vance Villanueva
> Cc: 4D iNug Technical
> Subject: Re: 4Dv15 applications as a Service in Windows Server 2012
>  
> Hi Vance,
>  
> Yes, I have done that more than a few times.
>  
> Regards,
> Ronnie
> Tarawerkz
> 
> 
> On 11 Sep 2018, at 2:53 AM, Vance Villanueva <vvillanu...@4d.com 
> <mailto:vvillanu...@4d.com>> wrote:
>  
> Hi Ronnie,
> 
> Have you tried unregistering the service and re-registering it?
> 
> http://kb.4d.com/assetid=77772 <http://kb.4d.com/assetid=77772>
> 
> 
> Regards,
> 
> Vance Villanueva
> 
> 
> 
> Vance Villanueva
> Technical Services Engineer
> 
> 4D Inc
> 95 S. Market Street, Suite #240
> CA 95113 San Jose
> United States
> 
> Téléphone : +1-408-557-4600
> Standard :  +1-408-557-4600
> Fax :       +1-408-271-5080
> Email :     vvillanu...@4d.com <mailto:vvillanu...@4d.com>
> Web :       www.4D.com <http://www.4d.com/>
> 
> 
> 
> 
> 
> -----Original Message-----
> From: 4D_Tech [mailto:4d_tech-boun...@lists.4d.com 
> <mailto:4d_tech-boun...@lists.4d.com>] On Behalf Of Ronnie Teo via 4D_Tech
> Sent: Sunday, September 09, 2018 9:21 PM
> To: Jim Hays
> Cc: Ronnie Teo; 4D iNug Technical
> Subject: Re: 4Dv15 applications as a Service in Windows Server 2012
> 
> Hi Jim & Paul,
> 
> This is my finding after testing over the weekend with Windows Server 2012 
> and 4Dv15.5.
> 
> Running a v15 app with 4Dv15.5 (64bit) as a Windows service does NOT work.
> Running the same app with 4Dv15.5 (32bit) as a Windows DOES work.
> 
> In the latter scenario, the database name appears in the Available tab on the 
> client software and we are able to log in and use the app as per normal.
> 
> I do not understand why it does not work with the 64-bit version.
> But my next question would be, what do we give up by not using the 64-bit 
> version of 4Dv15.5?
> 
> Regards,
> Ronnie
> 
> 
> On 7 Sep 2018, at 7:59 PM, Jim Hays <jgha...@gmail.com 
> <mailto:jgha...@gmail.com>> wrote:
> 
> Just to be clear, these are our steps.  It may or may not be helpful in your 
> case.
> 
> When we set up a built 4D server, we usually are logged in to the machine 
> with an Administrator level account.
> Then we launch our built EXE by running As Administrator.  (I think we have 
> to do this).
> Once it is launched, we register the service using the 4D menu item.
> 
> On two Win 2012 servers, we had to change the login account for the service 
> to a different user.
> We were told that the "localsystem" account does not normally support network 
> services.
> In most cases we just leave it as localsystem and it works fine.
> 
> 
> Separately, Paul may be on the right track.  Maybe the service launches, but 
> 4D is stopped when looking for the 4DC, or the data file, or something else 
> on startup.
> 
> Consider looking at the 4D Folder where the Plugins are cached.  It is 
> different (I think) when running as a service or running double-clicked.  At 
> least we always see the that cache being rebuilt if we connect from a 4D 
> remote first one way, then the other.
> Maybe 4D can't write to the 4D folder location when running as a service.
> 
> Jim
> 
> 
> 
> On Thu, Sep 6, 2018 at 11:32 PM Ronnie Teo <ron...@tarawerkz.com 
> <mailto:ron...@tarawerkz.com><mailto:ron...@tarawerkz.com 
> <mailto:ron...@tarawerkz.com>>> wrote:
> Hi Jim,
> 
> I’m testing both under the same account.
> Double-clicking works while running under Service does not.
> 
> FWIW, under the same account, running under service and direct app works for 
> v13 apps.
> 
> 
> Regards,
> Ronnie
> 
> 
> On 7 Sep 2018, at 3:00 AM, 4d_tech-requ...@lists.4d.com 
> <mailto:4d_tech-requ...@lists.4d.com> <mailto:4d_tech-requ...@lists.4d.com 
> <mailto:4d_tech-requ...@lists.4d.com>> wrote:
> 
> From: Jim Hays <jgha...@gmail.com <mailto:jgha...@gmail.com> 
> <mailto:jgha...@gmail.com <mailto:jgha...@gmail.com>>>
> To: 4D iNug Technical <4d_tech@lists.4d.com <mailto:4d_tech@lists.4d.com> 
> <mailto:4d_tech@lists.4d.com <mailto:4d_tech@lists.4d.com>>>
> Subject: Re: 4Dv15 applications as a Service in Windows Server 2012
> 
> Could it be that the account that the service is running under doesn't have
> network privileges?
> Try setting the service to run under the Administrator account or the one
> that works when you double-click the server exe.
> 
> Jim
>  
> 
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