agreed, accessible machines with speech technology is required. UPI
interface is recently launched utility and it will get popularity soon as if
the sender and recipient creates vertual address, they need not to disclose
the account details. it will be more safe and secure as the disability is
concerned.
-----Original Message-----
From: Zoher Kheriwala
Sent: Thursday, December 08, 2016 11:21 AM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] For Millions of Indians with Disabilities making online
payments is tough call
Dear Ajai,
Generating a receipt by POS machine does not confirm the receipt of
payment. Sometimes amount is deducted from customers account but
transaction gets failed due to server problem. In above case the POS
machine generates transaction failed receipt which we have to give to
customer as a proof of unsuccessful transaction. We experience same
thing on online payment as amount get deducted from our account but
the online store does not receive the payment. This is very common
with IRCTC web site.
Bhawani sir, in today’s competitive market we have to give that
payment options which are comfortable to customer, swiping the card is
commonly accepted method of cashless transaction.
.
On 12/8/16, bhawani shankar verma <bsvermad...@gmail.com> wrote:
they can give the customer his IFSC code and account number. the customer
can transfer money instantly through UPI. as you quoted a small business
owner, the transfer limit of Rs.10000/- UPI limit should suffice the
matter.
----- Original Message -----
From: "Zoher Kheriwala" <zos...@gmail.com>
To: "AccessIndia: a list for discussing accessibility and issues
concerning
the disabled." <accessindia@accessindia.org.in>
Sent: Wednesday, December 07, 2016 7:45 PM
Subject: Re: [AI] For Millions of Indians with Disabilities making online
payments is tough call
Hi friends,
till now this topic is discussed only from the point of view of blind
customer or amount sender only. What about the small business runner
who suffers from blindness?
the swipe machine or POS machine installed in there shop is not at all
accessible. Even you cant memorize the steps to accept the payment as
the software of these machines are periodically updated due to
security reasons, which makes the accepting process different with
each update. Moreover some times due to card failure or network
failure a blind shop owner does not come to know that whether the
payment received successfully or not.
On 12/7/16, bhawani shankar verma <bsvermad...@gmail.com> wrote:
i suggest to use UPI app of your bank in particular. in my case it is
pnb
UPI app and is 90% accessible. Some buttons are to be labled manually.
you
need not to register yourself for internet banking etc. you can register
it
through your linked mobile number, and debit card with a particular
account.
the maximum limit is rs.10000/- through this mode.
----- Original Message -----
From: "George Abraham" <geo...@eyeway.org>
To: "'AccessIndia: a list for discussing accessibility and issues
concerning
the disabled.'" <accessindia@accessindia.org.in>
Sent: Wednesday, December 07, 2016 3:36 PM
Subject: Re: [AI] For Millions of Indians with Disabilities making
online
payments is tough call
Rightly said! I see it as an opportunity for us to push for access to
all
financial services including all websites, apps etc.
-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
Behalf Of Leikhu Laishram Leingakpa
Sent: 07 December 2016 14:03
To: AccessIndia: a list for discussing accessibility and issues
concerning
the disabled.
Subject: Re: [AI] For Millions of Indians with Disabilities making
online
payments is tough call
Dear all
Of course every blind or visually impaired are not literate or tech
sabby. This is the case with the non-disabled people too. Moreover
cashless is not going to happen overnight. But there are many among us
who are familiar with cashless system and can use without any
difficulty. So the debate should be how to make the system accessible
and how to remove the administrative bottleneck and proper
implementation of the programmes and policies. Just take the instances
of denial of ATM card and cheque facilities by various bank branches.
Leikhu Laishram
On 12/7/16, Ajay Minocha <ajayminoc...@gmail.com> wrote:
Hey George sir,
I completely agree but my main concern is the denial towards embracing
the
change by those who are teck literate.
Regards,
Ajay
Sent with AquaMail for Android
http://www.aqua-mail.com
On December 7, 2016 7:11:32 AM "George Abraham" <geo...@eyeway.org>
wrote:
Ajay,
The point is well made. But the point to be noted is that millions of
blind
people in India are not computer/tech literate. Most banking
facilities
are
inaccessible and many banks still do not easily provide banking
facilities
to blind people. Alongside pushing the cashless system, it is
important
to
empower the blind individual, and make accessible the tools of the
cashless
economy and banks have to start engaging with blind customers. The
switch
is not quite that simple. This cashless economy makes it all the more
critical that Digital India becomes accessible.
Regards,
George
-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On
Behalf
Of Ajay Minocha
Sent: 06 December 2016 23:54
To: AccessIndia: a list for discussing accessibility and issues
concerning
the disabled.
Subject: Re: [AI] For Millions of Indians with Disabilities making
online
payments is tough call
Hi sir,
Let’s not debate on the advantages and disadvantages of cash and
without cash payment systems. As an academician, it’s your
responsibility to see the positive side of the fast and ever-changing
society and impart that knowledge to your students. I still remember
that example shared on our own list regarding the introduction of
computers in government organisations. Though there are people who
are
happy to have a free lunch at their workplace but there also exists a
bunch of individuals who have achieved spectacular growth in their
careers using the same technology. Go to the office environment of
20/25 years ago and you wouldn’t be able to imagine a blind person at
a post higher than a typist/ telephone operator. According to me,
every big change comes with a pain but the pain is worth it at the
end. I have no intentions of arguing with a senior member but as a
list member I feel that a right message must be given to the younger
generation who considers this list to be the primary source of
information.
Regards,
Ajay
On 12/6/16, Chandrashekhar Kulkarni <kulkarni.chandr...@gmail.com>
wrote:
Dear list memberss,
A very interesting and close to heart topic in the present
circumstances. According to me the problem is more severe for
totally
blind persons. Today there is a loud cry for going in for paperless
currency, but has the government really thought about the needs of
differently abled persons or the Hon. Prime Minister and his
ministry
really think that Divyang persons have a Divyang which takes them
out
of any problems? The Government must think of persons like us not
only
from the point of view of accessibility but also from safety and
security.
Sincerely,
C. B. Kulkkarni
On 06/12/2016, Shyam M. Sayanekar <sayane...@gmail.com> wrote:
Ok Ajay, you say it is half full and I will say it is half empty.
It
is
easy
to quote proverbs and sayings, but practical difficulties do not
get
solved
by quoting proverbs. You need not accept my views if you disagree
with
them.
Just last month 32 lakh debit cards had to be called off. We hear
several
cases of the ATM cards getting stuck in the machine. We also hear
about
the
people getting robbed through their credit and debit cards. If it
is
the
case with the sighted people, how difficult it can be for the
visually
impaired. Yours, professor Shyam M. sayanekar.
----- Original Message -----
From: "Ajay Minocha" <ajayminoc...@gmail.com>
To: "AccessIndia: a list for discussing accessibility and issues
concerning
the disabled." <accessindia@accessindia.org.in>
Sent: Tuesday, December 06, 2016 12:23 AM
Subject: Re: [AI] For Millions of Indians with Disabilities making
online
payments is tough call
Hi,
It intirely depends on us if we want to see it half empty or half
full.
On 12/5/16, Shyam M. Sayanekar <sayane...@gmail.com> wrote:
A very good and factbased article. In fact a lot of discussion on
this
issue
should be unddertaken. Further, the risk factor involved in
cashless
transactions with regard to the VI also has to be taken into
account.
Non-availability of network, the phones getting out of range are
also
other
issues. Professor Shyam M. Sayanekar
----- Original Message -----
From: "Sruti disAbility Rights Centre" <sruti.d...@gmail.com>
To: "Dedicated AccessIndia list for discussing accessibility of
mobile
phones and Tabs." <accessindia@accessindia.org.in>
Sent: Monday, December 05, 2016 3:49 PM
Subject: [AI] For Millions of Indians with Disabilities making
online
payments is tough call
*http://globalaccessibilitynews.com/2016/11/23/for-millions-of-indians-with-disabilities-making-payments-online-is-tough-call/
<http://globalaccessibilitynews.com/2016/11/23/for-millions-of-indians-with-disabilities-making-payments-online-is-tough-call/>*
*BANGALORE, INDIA:* Booking cabs, buying food and making
payments
online
seem like they’re just a swipe and a tap away, but for millions
of
Indians
with disabilities, these apps are not designed for them to use.
According to a study conducted by Centre for Internet and
Society
(CIS)
last month, many of the most-commonly used mobile apps for food
delivery,
online payments, grocery shopping and transportation were not
accessible
to
people with vision disabilities. The study covered 22 apps.
The 2011 census puts the number of people with disabilities in
the
country
at 26 million, while advocacy groups say the real figure is
closer
to
150
million. Last year, India recorded nearly nine billion downloads
of
mobile-based applications last year.
“The national policy for universal electronic accessibility says
that
all
IT products and services should be accessible. However, the
government
is
still unable to implement it. Several government apps are
inaccessible,”
said Nirmita Narasimhan, policy director at CIS. CIS’s survey of
some
key
government mobile based applications like My Gov, EPathshala and
Prime
Minister Narendra Modi’s official app found them to be severely
lacking.
The illiterate, aged and those not proficient in English would
also
struggle with the apps, the study found. The guidelines for
government
websites laid out accessibility standards in 2009. The 2013
national
policy
on universal electronic accessibility clearly upholds equal
rights
“ensuring that accessibility standards and guidelines and
universal
design
concepts are adopted and adhered to.”
However, most commonly-used apps fail to follow this. All 22 of
the
apps
studied were privately owned but not all were fully compliant
with
universal standards. Of taxi-hailing apps Meru, Ola and Uber,
only
Uber
was
completely accessible to the disabled. The others had
mis-labelled
or
unlabeled buttons and graphics.
When it came to food delivery, Zomato was the best at
replicating
the
user
experience for people with disabilities. Swiggy and Foodpanda
were
difficult for new users, and Freshmenu was completely
inaccessible.
Of the marketplace apps, Amazon and Snapdeal were the only
accessible
ones.
Myntra and Flipkart had incorrectly labelled buttons and
misleading
graphic
tags, which made them impossible for people with disabilities to
use.
For
instance, customers would be able to select the product they
wanted
to
buy
but had no way of choosing the quantity, the study said. Online
grocery
delivery apps Grofers and Zop Now were hard for people with
disabilities
to
use, while Big Basket was relatively better though pages change
during
orders. Online payment portals Paytm, Oxigen and FreeCharge were
relatively
accessible, the study found.
“Designers, developers and industries need to realize that there
are
more
people out there who use this technology .The market is much
bigger
and
they should work towards being inclusive,” said Narasimhan of
CIS.
Albinder Dhinda, cofounder of grocery delivery service Grofers,
said
their
app meets all accessibility requirements. “However, the
disability
tools
provided by Google Play Store or the App Store often don’t
benefit
the
user
and are hard for them to use. We are trying to make it better.
Things
like
online payments won’t be accessible to people with disabilities
as
those
apps are supported by third party sites, and don’t fall within
our
settings. We’re trying to make it better. We’re three years
behind
the
US,
in the playground they made. It’ll be a while before we reach
their
level,”
he said.
Source: Times of India
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--
together we can and we will make the differnce
Zoher
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