Hi If that is the case, all other Banks who are on FEBA (Finacle Should also have similar problems. What is the scene with other Banks on this product?
In the interim, would they be providing access to the old portal or do they expect, that you should suspend Banking for this period? I think, based on the response to the first query, you can get back to your Bank with the next bout. Harish. -----Original Message----- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kanchan Pamnani Sent: Friday, September 21, 2018 2:13 PM To: 'AccessIndia: a list for discussing accessibility and issues concerning the disabled.' <accessindia@accessindia.org.in> Subject: [AI] FW: Inaccessibility of the Union Bank Internet Website Forwarded for all Union Bank users. And Warning to be aware for all other Bank customers Kanchan From: AGM DIT Alt Delivery Channel [mailto:agmadc....@unionbankofindia.com] Sent: 14 September 2018 11:36 To: kanchanpamn...@gmail.com Cc: Mangesh Mahale; R Kandasamy; Vijay Kumar Yadav; Pravin Sharma; Harihar Pathy Subject: Inaccessibility of the Union Bank Internet Website Dear Sir/Madam, We acknowledge the receipt of your letter dated 30.06.2018 on the captained subject. Bank has migrated the Internet Banking portal to new version i.e. FEBA (Finacle eBanking Application) on 11.06.2018. FEBA is a standard product for Internet Banking and standard product is not compatible for visually impaired users. Based on your request, Bank has already initiated the process to enable accessibility of Internet banking portal to visually impaired users and it may take approximate 4-5 months to complete the development/testing. We are very sorry for inconvenience caused to visually impaired users. धन्यवाद एवं भवदीय/Thanks & Regards, मनोज कुमार वर्मा / Manoj Kumar Verma, सहायक महा प्रबंधक / Asst. General Manager, यूनियन बैंक ऑफ इंडिया / Union Bank of India, सूचना प्रौद्योगिकी विभाग / Department of Information Technology, १/१अ, आदिशंकराचार्य मार्ग, पवई झील के सामने, पवई, / 1/1A Adi Shankarcharya Marg, Opp Powai Lake, Powai, अँधेरी (पूर्व), मुंबई -४०००७२ / Andheri (East), Mumbai – 400072. Tel D : 022-25710505 IP : 220505 कुशलता संवर्धन - आय अर्जन Enhance Earning Through Efficiency "Caution : Union Bank of India never sends mails, SMSs or make calls asking for personal information such as your bank account details, passwords, Debit / Credit card details etc,. Please do not respond to such calls in any manner. The message (including the attachment) in this e-mail is intended solely for the addressee(s) and may be confidential. 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