Dear Harish,

Will you please share the URL,
Some of us are having account in indian bank.
I am in need of the same.

Thanks
Saravanan.K
+91 9916512402



On 11/28/2018 12:19 PM, Kotian, H P wrote:
All

I am having an account with Indian Bank. On Oct 16th the bank revamped their 
portal and introduced visual captcha.
I could not use it independently and I complained to the Bank and also 
complained IBA and RBI.

I kept sending reminders but they did not respond to my mails. Finally I gave 
them a weeks time and thereafter mentioned I would escalate to Banking 
Umbudsman. Again no response. Last Monday I complained to Banking Ombudsman 
with a copy to the Indian Bank.
Much to my surprise with an hour, they got back for the first time and they 
provided a URL by which I could access the old portal and they also assured 
they would work on the complaint.

It turned a happy ending. The moral of the story is to be persistent and knock 
on the right doors.
Any blind persons of Indian Bank can get the URL from me.

Harish.



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