On 11/28/18, Kotian, H P <hpkot...@rbi.org.in> wrote: > All > > I am having an account with Indian Bank. On Oct 16th the bank revamped their > portal and introduced visual captcha. > I could not use it independently and I complained to the Bank and also > complained IBA and RBI. > > I kept sending reminders but they did not respond to my mails. Finally I > gave them a weeks time and thereafter mentioned I would escalate to Banking > Umbudsman. Again no response. Last Monday I complained to Banking Ombudsman > with a copy to the Indian Bank. > Much to my surprise with an hour, they got back for the first time and they > provided a URL by which I could access the old portal and they also assured > they would work on the complaint. > > It turned a happy ending. The moral of the story is to be persistent and > knock on the right doors. > Any blind persons of Indian Bank can get the URL from me. > > Harish. > > > > ________________________________ > > Caution: The Reserve Bank of India never sends mails, SMSs or makes calls > asking for personal information such as your bank account details, > passwords, etc. It never keeps or offers funds to anyone. Please do not > respond in any manner to such offers, however official or attractive they > may look. > > > Notice: This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they are > addressed. If you are not the intended recipient, any dissemination, use, > review, distribution, printing or copying of the information contained in > this e-mail message and/or attachments to it are strictly prohibited. If you > have received this email by error, please notify us by return e-mail or > telephone and immediately and permanently delete the message and any > attachments. The recipient should check this email and any attachments for > the presence of viruses. The Reserve Bank of India accepts no liability for > any damage caused by any virus transmitted by this email. > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > Dear Harish, Will you please share with me the URL,
-- "ALL IS WELL" Thanks & Regards, P.Iravanan 9442242332 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
