Hi
I have sent it to you by private mail.

As AccessIndia mails are available by search engine, I don't want to make it 
available to anyone. I would not be aware of the security concerns in doing so.
Harish.


-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of 
Saravanan
Sent: Wednesday, November 28, 2018 3:13 PM
To: AccessIndia: a list for discussing accessibility and issues concerning the 
disabled. <accessindia@accessindia.org.in>
Subject: Re: [AI] Sharing a succes

Dear Harish,

Will you please share the URL,
Some of us are having account in indian bank.
I am in need of the same.

Thanks
Saravanan.K
+91 9916512402



On 11/28/2018 12:19 PM, Kotian, H P wrote:
> All
>
> I am having an account with Indian Bank. On Oct 16th the bank revamped their 
> portal and introduced visual captcha.
> I could not use it independently and I complained to the Bank and also 
> complained IBA and RBI.
>
> I kept sending reminders but they did not respond to my mails. Finally I gave 
> them a weeks time and thereafter mentioned I would escalate to Banking 
> Umbudsman. Again no response. Last Monday I complained to Banking Ombudsman 
> with a copy to the Indian Bank.
> Much to my surprise with an hour, they got back for the first time and they 
> provided a URL by which I could access the old portal and they also assured 
> they would work on the complaint.
>
> It turned a happy ending. The moral of the story is to be persistent and 
> knock on the right doors.
> Any blind persons of Indian Bank can get the URL from me.
>
> Harish.
>
>
>
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