The username/password fields for net banking are still not accessible after
recent upgradation of the ICICI Bank website amd one has to take sighted
help to log in.
----- Original Message -----
From: "harish kotian" <hpkot...@outlook.com>
To: "AccessIndia: a list for discussing accessibility and issues concerning
the disabled." <accessindia@accessindia.org.in>
Sent: Tuesday, November 12, 2019 3:39 PM
Subject: [AI] ICICI Mobile banking
Hi
The following post failed to get on the list. Copying it below.
Harish
Quoting
Subject:!!From: "George Abraham" <geo...@eyeway.org>
Date: 08-11-2019, 12:33
To: "'AccessIndia: a list for discussing accessibility and issues
concerning the disabled.'" <accessindia@accessindia.org.in>
The recent upgrade of the ICICI bank mobile app had posed a few
accessibility challenges, for example the confirm button was not being
read
out by Voice Over while doing a Funds Transfer. I think several people on
the group had faced challenges in using the app.
Last week I spoke to the local ICICI bank manager regarding the
inaccessibility of the app. He asked me to lodge a formal complaint with
the
customer relations for the bank dealing with the mobile app. I did so. It
took some explaining before the agent understood.
This morning I discovered that the app works very well. I comfortably did
a
couple of transactions.
Just wanted to share.
George
George Abraham
CEO
Score Foundation
17/107 LGF
Vikram Vihar
Lajpat Nagar 4
New Delhi 110024
Email: geo...@eyeway.org
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