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Harish Quoting Subject:!!From: "George Abraham" <geo...@eyeway.org> Date: 08-11-2019, 12:33 To: "'AccessIndia: a list for discussing accessibility and issues concerning the disabled.'" <accessindia@accessindia.org.in> The recent upgrade of the ICICI bank mobile app had posed a few accessibility challenges, for example the confirm button was not being read out by Voice Over while doing a Funds Transfer. I think several people on the group had faced challenges in using the app. Last week I spoke to the local ICICI bank manager regarding the inaccessibility of the app. He asked me to lodge a formal complaint with the customer relations for the bank dealing with the mobile app. I did so. It took some explaining before the agent understood. This morning I discovered that the app works very well. I comfortably did a couple of transactions. Just wanted to share. George George Abraham CEO Score Foundation 17/107 LGF Vikram Vihar Lajpat Nagar 4 New Delhi 110024 Email: geo...@eyeway.org Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
