Rather general, they are OEM keys where you will not get direct
support from Microsoft and they will advise you to contact your
device manufacturer.
Get Outlook for iOS <https://aka.ms/o0ukef>
------------------------------------------------------------------------
*From:* accessindia@accessindia.org.in
<accessindia@accessindia.org.in> on behalf of B. R. Nautiyal
<brnaut...@gmail.com>
*Sent:* Wednesday, December 16, 2020 4:27:01 PM
*To:* accessindia@accessindia.org.in <accessindia@accessindia.org.in>
*Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
These general keys can be used but can't get support from microsoft.
since the windows was upgraded, he/she has to put key everytime, when
ever fresh installation is required.
----- Original Message -----
*From:* sheik mohammedali <mailto:shahid.se...@gmail.com>
*To:* accessindia@accessindia.org.in
<mailto:accessindia@accessindia.org.in>
*Sent:* Wednesday, 16 December, 2020 04:22 PM
*Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
Nope it was the upgrade from home to pro edition and obviously
you will need the key and it will be genuine.
I know that if you link your PC to your Microsoft account and
activate Windows and even the same key can be used in different
PCs once we unlink the device from the Microsoft account.
Get Outlook for iOS <https://aka.ms/o0ukef>
------------------------------------------------------------------------
*From:* accessindia@accessindia.org.in
<mailto:accessindia@accessindia.org.in>
<accessindia@accessindia.org.in> on behalf of B. R. Nautiyal
<brnaut...@gmail.com>
*Sent:* Wednesday, December 16, 2020 4:15:15 PM
*To:* accessindia@accessindia.org.in <accessindia@accessindia.org.in>
*Subject:* Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
Now a days, if you purchase a pc or laptop with genuin windows,
no license
key will be given to the customers. These windows are activated in
motherboard, so you even can't find your activation key. if you
go for fresh
installation of windows, you need not to give your license key
not even
once.
Company will provide your license key only in case of damaging of
your
motherboard.
----- Original Message -----
From: <shahid.se...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Wednesday, 16 December, 2020 01:45 PM
Subject: RE: [AI] Seeking Guidance Regarding my HP Laptop Issue-
How do I check whether my product key is registered in my
Microsoft account?
Each time when I activated my copy of windows I would have to
provide the
product key. Indeed I did activate for the first time after
linking my PC
in to my Microsoft account.
Does unlinking device from the Microsoft account also deactivate
our license
from the account as well?
If I wish to give my laptop is it enough if I unlink my PC from the
Microsoft account?
Thanks,
Ali
---
-----Original Message-----
From: accessindia@accessindia.org.in
<accessindia@accessindia.org.in> On
Behalf Of Sunil Sangtani.
Sent: Wednesday, December 16, 2020 12:34 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Seeking Guidance Regarding my HP Laptop Issue-
Hi Kriti, hope you would be doing great.
As suggested by other experienced members, I would suggest the
same but a
slightly different way.
1) Go for A back of each and everything that you believe you
don’t want to
lose.
2) Make sure you have a backup of the windows license key if your
laptop came with a license key, usually this remains in your bios
and won’t
go away even you format your hard disk, you can also see whether
your
windows key is there in your Microsoft account or not.
3) Made bootable windows installation DVD/us drive,
4) Complete erase and re-partition of the hard disk and install
windows and only the required drivers with all the updates.
I had same experiences with my Sony and dell laptops. And could only
resolved after doing this.
As far as part replacement is concerned, then usually the
certified service
center people don’t do this, but if you have problems with the
system, get
it replaced with them.
On 12/15/20, Kriti Banga <bangakr...@gmail.com> wrote:
> Dear Access Indians,
>
>
>
> As the subject suggests, I am facing an issue with my HP laptop.
>
> I bought this laptop around a year ago, and it was giving me a
battery
> backup of minimum of 5-6 hours.
>
> Recently I noticed that the battery started draining very
quickly, and
> even the charging became very rapid. Concerning the same, I
lodged a
> complaint with HP Customer Care. Following the same, an
Engineer came
> to my place and after checking my laptop, he updated my Bios,
saying
> that ‘This issue was because of the older version of the Bios’. But
> even after that, the battery issue remained the same.
>
> Lastly after all this, he said that, ‘There is no other option,
than
> to take your laptop to the service center, to check all the
possible
> errors’.
> To which I agreed, and he took my laptop for 2 days.
>
> Now after 2 days I got my laptop back, but with the same battery
> issue, stating that, your windows needs to be recovered.
>
> Now, I am looking for your guidance regarding 2 of my concerns-
>
>
>
> 1. I am feeling skeptical that, if my hardware has been
tampered
> with? So, is there any way out to check whether my hardware is
original?
>
> 2. Shall I opt for windows recovery? Isn’t there any
other solution
> than this? Because according to them, my laptop’s hardware is
> perfectly fine, and there are some resource files running
because of
> which battery is draining badly.
>
>
>
> Hoping for a quick response.
>
>
>
> Thanks and Regards,
>
> Kriti Banga
>
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