Thankyou Mahesh and Shankar for the detailed inputs.
We will take these issues up with ICICI Bank.
As regards Axis Bank, our communication with the concerned persons has
hit a dead end.
We are exploring alternate ways of taking up these issues.



On 7/24/22, Mahesh S. Panicker <maheshspanic...@gmail.com> wrote:
> as for the ICICI Imobile Android app,
> After logging in with fingerprint, on the bottom row, only 'Me' and
> 'Favorits' buttons are read out by TalkBack. There are 3 other
> buttons, Scan and Pay, Status Tracking, and services. TalkBack is
> unable to read those.
> On the home page, many of the controls have to be long-pressed to be
> activated, not working on a simple double tap. Similar issues on the
> Credit Card management page as well. Not all controls work on a
> doubletap.
> Hope the ICICI team would listen to us and fix these issues.
> I use a Samsung M52 5G running Android 12. Had similar issues on a
> Nokia 6.1 earlier.
> Regards,
>
> On 7/24/22, techsavi.shan...@gmail.com <techsavi.shan...@gmail.com> wrote:
>> Hi there,
>> Appreciations  for the initiative.
>> Tested the app on 1plus device and Would like to raise few concerns on the
>> I
>> mobile android app.
>>
>> 1. after the authentication, 2 buttons are presented which is labelled as
>> interstitial and unlabelled button. These buttons must have the proper
>> and
>> meaningful label.
>> 2. unable to pay the credit card bill under the cards and forex section.
>> The pay current due button does not get the keyboard/gesture focus.
>> 3. the links which are provided under the homepage must have the labels.
>> 4. the users should have an option to change the session timeout to read
>> and
>> understand the content on the page.
>> 5. there should be no lag while entering the pin on the transaction page.
>> Hope the issues will be get fixed on the next update.
>>
>> -----Original Message-----
>> From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On
>> Behalf Of Mission Accessibility
>> Sent: 23 July 2022 23:46
>> To: accessindia <accessindia@accessindia.org.in>
>> Subject: [AI] Accessibility issues with ICICI Bank website and mobile
>> application
>>
>> Hello all,
>> We are hopeful of an interaction with the concerned persons at ICICI
>> Bank.
>> Anyone facing accessibility issues with the digital platform of ICICI
>> Bank
>> are requested to reply with the specific issues to this maill, latest by
>> Wednesday, July 27th 11 : 59PM.
>> Please specify whether the issue is with the application or website:
>> and as regards the application, whether it is Android or IOS.
>>
>> Regards
>> Mission Accessibility
>>
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>
>
> --
> Dr. Mahesh S. Panicker
> Associate Professor,
> Department of Political Science,
> Lady Shri Ram College for Women,
> Lajpat Nagar
> New Delhi 110024
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
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> sent through this mailing list..
>
>
> Search for old postings at:
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>

-- 
Disclaimer:
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2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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