Great work keep it up cheers and shouts

Prerna Sobti 

> On 28-Jul-2022, at 2:28 PM, George Abraham <george.abrah...@gmail.com> wrote:
> 
> 
> Splendid work!
>  
> From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] 
> On Behalf Of Prashant Naik
> Sent: Thursday, July 28, 2022 1:02 PM
> To: accessindia
> Subject: [AI] Union Access
>  
> Dear Friends
> 
>  
> 
> Two months ago, I shared a positive initiative by Union Bank of India 
> regarding the launch of a digital accessibility enhancement dedicated project 
> called Union Access.  Myself and Rahul Gambhir are the resources involved in 
> this project.
> 
> It is an immense task to integrate ICT accessibility across the organization 
> which will take time.  We have taken several steps in this direction.  Bank 
> is on its journey to enhance digital accessibility.  We are happy to share a 
> few areas of our work in the last few months.
> 
> Submitted more than 30 digital accessibility and user interface enhancement 
> feedback and testing reports to different departments. Concern teams were 
> made aware of accessibility challenges.  We have covered digital banking 
> channels, mobile apps, email communications and internal portals.
> 
> Most important area of ongoing work is spreading awareness  to integrate 
> accessibility.  We are continuously engaged in the process. We have developed 
> 2 training modules and now they are part of the bank's eLearning system. We 
> have done vendors’ sensitization, staff awareness, communications with 
> departments and a very recent one is this week team Union Access conducted a 
> series of sessions on  accessible and inclusive banking for newly joined 600+ 
> Probationary officers.  These new POs will be tomorrow’s decision makers and 
> will spread further awareness to 6000 bankers wherever they will be posted. 
> So the bank has done the right thing to introduce them regarding 
> disabilities, inclusive banking and accessibility.
> 
> Many activities were carried out as part of Union Access like survey, books 
> publication, email communication accessibility enhancement, ecirculars 
> accessibility, documentation, data collection, support to users and 
> customers, talking ATM feedback and so on.
> 
> It is great learning for us in setting up a project on digital accessibility 
> in a large-scale bank with 75000+ employees. Few successes we did achieve 
> however, aiming for major remediations and 'accessible by design' products.  
> 
> Most important thing is today there is a buzz word regarding Union Access and 
> accessibility in the Union Bank of India and with due course we are hopeful 
> to achieve milestones on accessibility improvements. 
> 
> We urge Access Indians and friends to write to us with suggestions and 
> feedback regarding Union Bank of India Digital spaces to email id 
> unionacc...@unionbankofindia.bank
> 
>  
> 
> Thanks and regards,
> 
> Prashant Naik
> 
> Mob: 9967968881
> 
>  
>  
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