Dear List


Sharing a few successes that Union Access achieved in recent times.

1. The latest success is an OTP generation mobile application for
authorizing login/transactions done on Union Bank of India Internet Banking
portal is made fully screen reader friendly for both android and IOS in
user acceptance test phase. Soon its updated version with maximum
accessibility will be made live. It was a great learning experience for
team Union access to work closely with the developers and to get the
remediations implemented.

2. Newly added features in the internet banking portal of the Union Bank of
India like deposit print receipt,  Re-KYC, Cheque positive pay system and
Debit card limit are improved for accessibility.

3. Bank’s few departments are sensitized and educated to send daily
informative and educative emails with text description for the embedded
images in emails. Also, e-circulars are regularly monitored by the
concerned bank’s team. In case of uploaded scanned image pdf they
immediately flag it for replacement with text searchable pdf format.

4. In continuation to Union Access awareness efforts post 600+ probationary
officers disability and accessibility sensitization sessions, 1400+
clerks total
18 numbers awareness sessions on disability inclusion are scheduled by the
bank's training college which will be conducted by team Union Access.

5. As part of ongoing Union Access outreach program, we facilitated opening
bank accounts for persons with visual impairment with the support from
NGOs, colleagues and branch staff.  Our bank’s visually impaired employees
are equally participating in the bank's aspiration on digital accessibility
enhancement.

Still, a long way to go as our key focus is on digital banking channels
accessibility improvements.  We are thankful for the support from the list
and urge to provide feedback and suggestions to email id
unionacc...@unionbankofindia.bank



Best regards,

Prashant Naik
9967968881


On Fri, Aug 12, 2022 at 12:38 PM rajesh parakh <rajeshparak...@gmail.com>
wrote:

> SPLENDID JOB. GREAT INITIATIVE.
> REGARDS,
> RAJESH PARAKH
>
> -----Original Message-----
> From: accessindia@accessindia.org.in [mailto:
> accessindia@accessindia.org.in] On Behalf Of kota prabhu
> Sent: 12 August 2022 00:47
> To: accessindia@accessindia.org.in
> Subject: Re: [AI] Union Access
>
> thanks for keeping updated us with the activities you are doing on, we as
> an union bank stake holders and visually impaired, will be always eager to
> here updates from your team.
> appriciations towards your activities and wishing you all the very best.
>
>
>
> On 28/07/2022, Prerna Sobti <prerna.so...@gmail.com> wrote:
> > Great work keep it up cheers and shouts
> >
> > Prerna Sobti
> >
> >> On 28-Jul-2022, at 2:28 PM, George Abraham
> >> <george.abrah...@gmail.com>
> >> wrote:
> >>
> >> 
> >> Splendid work!
> >>
> >> From: accessindia@accessindia.org.in
> >> [mailto:accessindia@accessindia.org.in] On Behalf Of Prashant Naik
> >> Sent: Thursday, July 28, 2022 1:02 PM
> >> To: accessindia
> >> Subject: [AI] Union Access
> >>
> >> Dear Friends
> >>
> >>
> >>
> >> Two months ago, I shared a positive initiative by Union Bank of India
> >> regarding the launch of a digital accessibility enhancement dedicated
> >> project called Union Access.  Myself and Rahul Gambhir are the
> >> resources involved in this project.
> >>
> >> It is an immense task to integrate ICT accessibility across the
> >> organization which will take time.  We have taken several steps in
> >> this direction.  Bank is on its journey to enhance digital
> >> accessibility.  We are happy to share a few areas of our work in the
> last few months.
> >>
> >> Submitted more than 30 digital accessibility and user interface
> >> enhancement feedback and testing reports to different departments.
> >> Concern teams were made aware of accessibility challenges.  We have
> >> covered digital banking channels, mobile apps, email communications
> >> and internal portals.
> >>
> >> Most important area of ongoing work is spreading awareness  to
> >> integrate accessibility.  We are continuously engaged in the process.
> >> We have developed 2 training modules and now they are part of the
> >> bank's eLearning system. We have done vendors’ sensitization, staff
> >> awareness, communications with departments and a very recent one is
> >> this week team Union Access conducted a series of sessions on
> >> accessible and inclusive banking for newly joined 600+ Probationary
> >> officers.  These new POs will be tomorrow’s decision makers and will
> >> spread further awareness to 6000 bankers wherever they will be
> >> posted. So the bank has done the right thing to introduce them
> >> regarding disabilities, inclusive banking and accessibility.
> >>
> >> Many activities were carried out as part of Union Access like survey,
> >> books publication, email communication accessibility enhancement,
> >> ecirculars accessibility, documentation, data collection, support to
> >> users and customers, talking ATM feedback and so on.
> >>
> >> It is great learning for us in setting up a project on digital
> >> accessibility in a large-scale bank with 75000+ employees. Few
> >> successes we did achieve however, aiming for major remediations and
> >> 'accessible by design' products.
> >>
> >> Most important thing is today there is a buzz word regarding Union
> >> Access and accessibility in the Union Bank of India and with due
> >> course we are hopeful to achieve milestones on accessibility
> improvements.
> >>
> >> We urge Access Indians and friends to write to us with suggestions
> >> and feedback regarding Union Bank of India Digital spaces to email id
> >> unionacc...@unionbankofindia.bank
> >>
> >>
> >>
> >> Thanks and regards,
> >>
> >> Prashant Naik
> >>
> >> Mob: 9967968881
> >>
> >>
> >>
> >> --
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>                    thanks and   regards
> your's    PRABHU K.
> phone:  +91 8464070041
> you can give me a personal message by clicking the link below!!
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through this mailing list..


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