Hi
For a change, yesterday I used the Airtel thanks app on my iPhone, within few 
minutes I was able to pay my uncles landline bill this was the first time ever 
I don’t know for how many days or weeks or hours or minutes it will last. All 
the best to get this thing sorted
Best

Prerna Sobti 

> On 18-Aug-2022, at 12:48 PM, Bharat <bhara...@gmail.com> wrote:
> 
> Hi Vaibhav,
> 
> You are right. Airtel thanks app & Airtel's website are the only 2
> ways to make the payment for the Black bills. Obviously, there are a
> lot of disadvantages for making the payment of the bills through
> Airtel's interface as one doesn't get the discounts while making the
> payment that one does while paying through Amazon & other apps &
> websites.
> 
> Please let me know how can i approach Airtel's Nodle officer?
> 
>> On 8/17/22, Vaibhav Saraf <vaibhav.s....@gmail.com> wrote:
>> This looks like an auto-response, or general copy paste stuff.
>> 
>> Have you tried other apps for paying bills, like Amazon? I did not
>> understand, but do you mean to say that the Airtel thanks app is the only
>> medium to pay Black plan bills? In that case you should write to the nodal
>> officer rather than the developer as it is the general customer response
>> team and might not understand or even prioritize things, or to both.
>> 
>> Thanks,
>> Vaibhav
>> 
>> 
>> 
>>> On Wed, 17 Aug 2022 at 14:24, Bharat <bhara...@gmail.com> wrote:
>>> 
>>> Hi,
>>> 
>>> Recently i wrote a review of the Airtel thanks app on playstore &
>>> almost immediately i heard from the developer. Given below is my
>>> review along with the developers response.
>>> 
>>> Interested may write to the developer as per the enclosed details:
>>> 
>>> Airtel Thanks – Recharge & UPI
>>> Your rating:★★★★★
>>> I am very disappointed with the app in its current format. While it
>>> was not very accessible using it with a screen reader even earlier,
>>> but the latest version of the app is absolutely impossible to be used
>>> with the mobile screen reader. as a result, I don't even know how I am
>>> supposed to make a payment of my Black Bill since there are not many
>>> options or even third party sites through which one can make the
>>> payment. Request you to focus urgently on the Android side of the app
>>> .
>>> Developer response:
>>> Hi, we work to deliver stable connectivity experience for our
>>> customers. Please drop us an email at socialc...@airtel.com along with
>>> your registered number. We’ll get your issue checked on priority.
>>> Thank you, Rajat -Team Airtel Thanks
>>> 
>>> 
>>> 
>>> Thank you,
>>> 
>>> bharat.
>>> 
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