JIO fiber bill can only to be paid through my jio app and  my  jio
website.  if  I want to pay from other modes  there is no option.  how
can  I ask them to enable other payment modes  for paying JIO Fiber
bill.

On 27/08/2022, Aravind R <aravind.andhrab...@gmail.com> wrote:
> i am having airtel fiber broadband connection for which, G pay is working
> fine.
> airtel black i have yet to test.
>
> On 27/08/2022, Bharat <bhara...@gmail.com> wrote:
>> Have you set it up for your Black bill?
>>
>> Thank you,
>>
>> Bharat.
>>
>> On 8/24/22, Pranav Lal <pranav....@gmail.com> wrote:
>>> Bharat,
>>> I have  automatic payment setup through my bank namely hdfc bank. It is
>>> working so far and no disabling has happened.
>>>
>>> Pranav
>>>
>>> -----Original Message-----
>>> From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On
>>> Behalf Of Bharat
>>> Sent: Wednesday, August 24, 2022 7:21 PM
>>> To: accessindia@accessindia.org.in
>>> Subject: Re: [AI] Airtel thanks app Android review & response
>>>
>>> Hi all,
>>>
>>> I got the below response for my query with airtel.
>>>
>>> Before i post their response, I have a  question.
>>>
>>> Do you think this practice of restricting payment through third party
>>> apps
>>> can be term anti-competitive? & can I approach CCI for this?
>>>
>>> Their response follows:
>>>
>>>
>>> Warm greetings from Airtel!
>>>
>>>  This mail regarding your payment related issue for your Airtel black
>>> account 10101013171620.
>>>
>>>  We regret to inform you that we have restricted the payment from third
>>> party platforms.
>>>
>>>  I have registered your complaint for the thanks app and the reference
>>> number is 10071739764 . Let me assure you that the issue will be
>>> resolved
>>> within 20-08-2022.
>>>
>>>  Inconvenience is deeply regretted. We appreciate your cooperation in
>>> this
>>> regard.
>>>
>>> On 8/19/22, Prerna Sobti <prerna.so...@gmail.com> wrote:
>>>> Hi
>>>> For a change, yesterday I used the Airtel thanks app on my iPhone,
>>>> within few minutes I was able to pay my uncles landline bill this was
>>>> the first time ever I don’t know for how many days or weeks or hours
>>>> or minutes it will last. All the best to get this thing sorted Best
>>>>
>>>> Prerna Sobti
>>>>
>>>>> On 18-Aug-2022, at 12:48 PM, Bharat <bhara...@gmail.com> wrote:
>>>>>
>>>>> Hi Vaibhav,
>>>>>
>>>>> You are right. Airtel thanks app & Airtel's website are the only 2
>>>>> ways to make the payment for the Black bills. Obviously, there are a
>>>>> lot of disadvantages for making the payment of the bills through
>>>>> Airtel's interface as one doesn't get the discounts while making the
>>>>> payment that one does while paying through Amazon & other apps &
>>>>> websites.
>>>>>
>>>>> Please let me know how can i approach Airtel's Nodle officer?
>>>>>
>>>>>> On 8/17/22, Vaibhav Saraf <vaibhav.s....@gmail.com> wrote:
>>>>>> This looks like an auto-response, or general copy paste stuff.
>>>>>>
>>>>>> Have you tried other apps for paying bills, like Amazon? I did not
>>>>>> understand, but do you mean to say that the Airtel thanks app is the
>>>>>> only medium to pay Black plan bills? In that case you should write
>>>>>> to the nodal officer rather than the developer as it is the general
>>>>>> customer response team and might not understand or even prioritize
>>>>>> things, or to both.
>>>>>>
>>>>>> Thanks,
>>>>>> Vaibhav
>>>>>>
>>>>>>
>>>>>>
>>>>>>> On Wed, 17 Aug 2022 at 14:24, Bharat <bhara...@gmail.com> wrote:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> Recently i wrote a review of the Airtel thanks app on playstore &
>>>>>>> almost immediately i heard from the developer. Given below is my
>>>>>>> review along with the developers response.
>>>>>>>
>>>>>>> Interested may write to the developer as per the enclosed details:
>>>>>>>
>>>>>>> Airtel Thanks – Recharge & UPI
>>>>>>> Your rating:★★★★★
>>>>>>> I am very disappointed with the app in its current format. While it
>>>>>>> was not very accessible using it with a screen reader even earlier,
>>>>>>> but the latest version of the app is absolutely impossible to be
>>>>>>> used with the mobile screen reader. as a result, I don't even know
>>>>>>> how I am supposed to make a payment of my Black Bill since there
>>>>>>> are not many options or even third party sites through which one
>>>>>>> can make the payment. Request you to focus urgently on the Android
>>>>>>> side of the app .
>>>>>>> Developer response:
>>>>>>> Hi, we work to deliver stable connectivity experience for our
>>>>>>> customers. Please drop us an email at socialc...@airtel.com along
>>>>>>> with your registered number. We’ll get your issue checked on
>>>>>>> priority.
>>>>>>> Thank you, Rajat -Team Airtel Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thank you,
>>>>>>>
>>>>>>> bharat.
>>>>>>>
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>>>>>>> .
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>
>
> --
>
>
> --
> --
> nothing is difficult unless you make it appear so.
>
> r. aravind,
>
> manager
> Department of sales
> bank of baroda specialised mortgage store, Chennai.
> mobile no: +91 9940369593,
> email id : aravind_...@yahoo.com, aravind.andhrab...@gmail.com.
> aravind.rajend...@bankofbaroda.co.in.
>
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>


-- 
thanks and regards
sasidhar
help ever,   but hurt never!

Take risks in your life if you win  you can  lead if you lose  you can
guide!

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