Bharat, I have automatic payment setup through my bank namely hdfc bank. It is working so far and no disabling has happened.
Pranav -----Original Message----- From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf Of Bharat Sent: Wednesday, August 24, 2022 7:21 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Airtel thanks app Android review & response Hi all, I got the below response for my query with airtel. Before i post their response, I have a question. Do you think this practice of restricting payment through third party apps can be term anti-competitive? & can I approach CCI for this? Their response follows: Warm greetings from Airtel! This mail regarding your payment related issue for your Airtel black account 10101013171620. We regret to inform you that we have restricted the payment from third party platforms. I have registered your complaint for the thanks app and the reference number is 10071739764 . Let me assure you that the issue will be resolved within 20-08-2022. Inconvenience is deeply regretted. We appreciate your cooperation in this regard. On 8/19/22, Prerna Sobti <prerna.so...@gmail.com> wrote: > Hi > For a change, yesterday I used the Airtel thanks app on my iPhone, > within few minutes I was able to pay my uncles landline bill this was > the first time ever I don’t know for how many days or weeks or hours > or minutes it will last. All the best to get this thing sorted Best > > Prerna Sobti > >> On 18-Aug-2022, at 12:48 PM, Bharat <bhara...@gmail.com> wrote: >> >> Hi Vaibhav, >> >> You are right. Airtel thanks app & Airtel's website are the only 2 >> ways to make the payment for the Black bills. Obviously, there are a >> lot of disadvantages for making the payment of the bills through >> Airtel's interface as one doesn't get the discounts while making the >> payment that one does while paying through Amazon & other apps & >> websites. >> >> Please let me know how can i approach Airtel's Nodle officer? >> >>> On 8/17/22, Vaibhav Saraf <vaibhav.s....@gmail.com> wrote: >>> This looks like an auto-response, or general copy paste stuff. >>> >>> Have you tried other apps for paying bills, like Amazon? I did not >>> understand, but do you mean to say that the Airtel thanks app is the >>> only medium to pay Black plan bills? In that case you should write >>> to the nodal officer rather than the developer as it is the general >>> customer response team and might not understand or even prioritize >>> things, or to both. >>> >>> Thanks, >>> Vaibhav >>> >>> >>> >>>> On Wed, 17 Aug 2022 at 14:24, Bharat <bhara...@gmail.com> wrote: >>>> >>>> Hi, >>>> >>>> Recently i wrote a review of the Airtel thanks app on playstore & >>>> almost immediately i heard from the developer. Given below is my >>>> review along with the developers response. >>>> >>>> Interested may write to the developer as per the enclosed details: >>>> >>>> Airtel Thanks – Recharge & UPI >>>> Your rating:★★★★★ >>>> I am very disappointed with the app in its current format. While it >>>> was not very accessible using it with a screen reader even earlier, >>>> but the latest version of the app is absolutely impossible to be >>>> used with the mobile screen reader. as a result, I don't even know >>>> how I am supposed to make a payment of my Black Bill since there >>>> are not many options or even third party sites through which one >>>> can make the payment. Request you to focus urgently on the Android >>>> side of the app . >>>> Developer response: >>>> Hi, we work to deliver stable connectivity experience for our >>>> customers. Please drop us an email at socialc...@airtel.com along >>>> with your registered number. We’ll get your issue checked on priority. >>>> Thank you, Rajat -Team Airtel Thanks >>>> >>>> >>>> >>>> Thank you, >>>> >>>> bharat. >>>> >>>> -- >>>> Disclaimer: >>>> 1. Contents of the mails, factual, or otherwise, reflect the >>>> thinking of the person sending the mail and AI in no way relates >>>> itself to its veracity; >>>> >>>> 2. AI cannot be held liable for any commission/omission based on >>>> the mails sent through this mailing list.. >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "AccessIndia" group. >>>> To unsubscribe from this group and stop receiving emails from it, >>>> send an email to accessindia+unsubscr...@accessindia.org.in. >>>> To view this discussion on the web visit >>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/ >>>> CALkJ5UCi3HrBpZ-K6U63e_iVfzxvuLCMZQcuMgeA-LzEJu4ReA%40mail.gmail.co >>>> m >>>> . >>>> >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the >>> thinking of the person sending the mail and AI in no way relates >>> itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, >>> send an email to accessindia+unsubscr...@accessindia.org.in. >>> To view this discussion on the web visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAx3Jh0K%2BUXWcwZ%2Biam_omNidfZTyUnBK1dKhDrvj5Xn95PvQw%40mail.gmail.com. >>> >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> --- >> You received this message because you are subscribed to the Google >> Groups "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an email to accessindia+unsubscr...@accessindia.org.in. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CALkJ5UCGnEYtij9j3Rm72OzAWOeMTKeRMLAE7Ra%3DRF3SW%3D99uA%40mail.gmail.com. > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the person sending the mail and AI in no way relates itself to its > veracity; > > 2. AI cannot be held liable for any commission/omission based on the > mails sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google > Groups "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/3BF7EDD6-79AD-4EB3-BA15-29E5A38AADA3%40gmail.com. > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. 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