no rahul sir, its working on website.
I just booked a ticket successfully using E-card and i also got
concession. in Shatabdi where PH quota is not available.
I think this is a technical issue with IRCTC app.
On 5/14/23, Rahul Bhatia <smartrahulbha...@gmail.com> wrote:
> Even this is not working on their web site looks like some technical issue.
> I am also facing same. I think we should raise this concern to railway. It
> was working last month but not now.
>
> On Sun, 14 May, 2023, 8:36 am rituraj meena, <riturajmeena1...@gmail.com>
> wrote:
>
>> Dear AccessIndia Members,
>>
>> I am writing to bring to your attention a concerning issue that I have
>> encountered while booking train tickets on the IRCTC app. As a person
>> with a disability, I usually avail of the physically handicapped
>> concession while booking tickets. However, I have noticed that this
>> option is not available on the app while booking tickets under the
>> general quota, even though I have ticked the "person with a
>> disability" box.
>>
>> I have tried to contact IRCTC customer support regarding this issue,
>> but so far, I have not received a satisfactory response. While the
>> physically handicapped concession option is available on the IRCTC
>> website, it is not always possible to book tickets through a laptop.
>>
>> As someone who frequently uses the IRCTC app for booking tickets, I
>> find it extremely inconvenient that this option is not available on
>> the app. Therefore, I request you to kindly help raise awareness of
>> this issue with others on the AccessIndia mailing list and to bring
>> this to the attention of IRCTC.
>>
>> I believe that this issue needs to be addressed urgently to ensure
>> that the booking process is more accessible and user-friendly for all
>> passengers. I hope that we can work together to raise awareness of
>> this issue and to ensure that the necessary steps are taken to address
>> it.
>>
>> Thank you for your attention to this matter, and I look forward to
>> hearing your thoughts and suggestions.
>>
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>
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Disclaimer:
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person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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