don't spread wrong imformation please. we can book ticket in general
quota. If PWd was the only option using E-card, book ticket in VIP
trains was dream for us.
Respected sir.
I would like to inform you that we don't get the dissabilities quota
consession option if we book tickets under the general quota. To avail
your
consession, you have to select the pwd quota from the given list in the
IRCTC application. We won't get any consession on our ticket under the
general quota.
So the application does not have any problem. You have to select the
pwd
quota option to avail your consession.
With regards
Ajay.
On Sun, 14 May, 2023, 8:36 am rituraj meena,
<riturajmeena1...@gmail.com>
wrote:
Dear AccessIndia Members,
I am writing to bring to your attention a concerning issue that I have
encountered while booking train tickets on the IRCTC app. As a person
with a disability, I usually avail of the physically handicapped
concession while booking tickets. However, I have noticed that this
option is not available on the app while booking tickets under the
general quota, even though I have ticked the "person with a
disability" box.
I have tried to contact IRCTC customer support regarding this issue,
but so far, I have not received a satisfactory response. While the
physically handicapped concession option is available on the IRCTC
website, it is not always possible to book tickets through a laptop.
As someone who frequently uses the IRCTC app for booking tickets, I
find it extremely inconvenient that this option is not available on
the app. Therefore, I request you to kindly help raise awareness of
this issue with others on the AccessIndia mailing list and to bring
this to the attention of IRCTC.
I believe that this issue needs to be addressed urgently to ensure
that the booking process is more accessible and user-friendly for all
passengers. I hope that we can work together to raise awareness of
this issue and to ensure that the necessary steps are taken to address
it.
Thank you for your attention to this matter, and I look forward to
hearing your thoughts and suggestions.
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