Dear Sir,The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB.
Regards. Kamal Verma----- Original Message ----- From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>
To: <accessindia@accessindia.org.in> Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in Banking
Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question.And, about ATM, bank is not responsible anyway for misuse or loss.Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it.So, we can not hold bankers denying it to fault. Regards"Perhaps our role on this planet is not to worship God-- but to create Him."--Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -----Original Message-----From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal VermaSent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello,Noone has to deform such a pioneer corporate like PNB. RBI framed rules andcirculars, but being a Branch Manager, it seems impractical to issue ATMcard to the blind customers. Let me argue the matter with the blind customerwho is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma ----- Original Message ----- From: "Mahesh Panicker" <maheshspanic...@gmail.com> To: <accessindia@accessindia.org.in> Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Bankingdear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma <kamalve...@pnb.co.in> wrote:Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book, debit card, credit card, internet banking, etc. PNB does not ignore the blind community, hence if any problem occurs, it may be communicated to the higher authorities of PNB with the name and designation of the concerned officer. Thanks. Kamal Verma ----- Original Message ----- From: "Mahesh Panicker" <maheshspanic...@gmail.com> To: <accessindia@accessindia.org.in> Sent: Sunday, May 23, 2010 8:39 PM Subject: Re: [AI] Difficulties in Banking > banking is one area where there is a lot of discrimination against the > visually challenged. opening an account itself isn't any easier, but > ones you open an account, getting the common banking facilities like > ATM cards and check book is an absolute nightmare.I've an account with > the Punjab National Bank, and I had my struggle of my life to get my > ATM card issued. it took me a good 7 month for the same to be done. > the struggle for the check book was also on similar lines, and > although I've got the checkbook, it has come with a lot of conditions. > most people on access india can tell you similar stories. I believe > some of our own members have taken a lot of initiative in this regard, > and the 2008 RBI order is an achievement because of such initiatives. > > On 5/23/10, BHAWANI SHANKAR VERMA <bsvermad...@gmail.com> wrote: > > > blind persons should organize and conduct an agitation before the banking > > division and finance ministry. this is the only solution. > > ----- Original Message ----- From: "rahul cherian" > > <rahul.cher...@inclusiveplanet.com> > > To: <accessindia@accessindia.org.in> > > Sent: Sunday, May 23, 2010 12:47 PM > > Subject: [AI] Difficulties in Banking > > > > > > > > > Folks, > > > > > > I have been asked to prepare a comprehensive note on the issues > > > that > > persons > > > with visual impairment face with banking in India, especially in > leading > > > banks such as ICICI, HDFC and SBI, along with possible solutions. > > > This > > note> > > has been asked for by some senior people I know personally in > > > these> > > > banks.> > > If anyone would like to help me prepare this note do let me know > > > atthe> > > earliest. If anyone has the details of any such note which has > > > been> > prepared > > > earlier do forward that to me. > > > > > > Best regards, > > > > > > Rahul Cherian > > > Inclusive Planet > > > > > > On 23 May 2010 12:39, Srinivasu Chakravarthula > > <sriniv...@srinivasu.org>wrote: > > > > > > > > > > Hi Dinesh, > > > > Can you provide us with little more details about your problem > > > > with > > > > Yahoo! Messenger so as to help you better? > > > > > > > > Regards, > > > > Srinivasu > > > > > > > > On 5/23/10, dinesh shukla <dineshshukla2...@gmail.com> wrote:> > > > > dear friends I am not able to chatte with the help of > > > > > Yahoo> > > > massenger.> > > > > please help me to do the same telling me the steps. > > > > > Dinesh> > Shukla. > > > > > > > > > > > > > > > To unsubscribe send a message to > > > accessindia-requ...@accessindia.org.inwith > > > > > the subject unsubscribe. > > > > > > > > > > To change your subscription to digest mode or make any other > > > > > > > > changes, > > > > please > > > > > visit the list home page at > > > > > > > > > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > > > > > > > -- > > > > Sent from my mobile device > > > > > > > > Best regards, > > > > > > > > Srinivasu Chakravarthula > > > > Mobile: +91 990 081 0881 > > > > Website: http://www.srinivasu.org > > > > Follow me on Twitter: http://twitter.com/sriniworld/ > > > > > > > > > > > > > > > > To unsubscribe send a message to > > accessindia-requ...@accessindia.org.inwith the subject > > unsubscribe. > > > > > > > > To change your subscription to digest mode or make any other changes, > > > > please visit the list home page at > > > > > > > > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > > > > > > > > > > > To unsubscribe send a message to > > accessindia-requ...@accessindia.org.in with the subject > > unsubscribe. > > > > > > To change your subscription to digest mode or make any other > > > changes, > > please visit the list home page at > > > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > > > > > > > To unsubscribe send a message to > > accessindia-requ...@accessindia.org.in with the subject > > unsubscribe. > >> > To change your subscription to digest mode or make any other > > changes,please > > visit the list home page at > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > -- > Mahesh S. Panicker > C123; > Dayanand Colony; > Lajpat Nagar4; > > New delhi india. > > > > To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > DISCLAIMER:The Information transmitted in this email is solely for the addressee. Itis confidential and may be legally privileged. Access to this email by anyoneelse is unauthorized. Any disclosure, copying, distribution or any actiontaken by anyone other than by the intended recipient is prohibited and maybe unlawful. If you are not the intended recipient then kindly delete themail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. 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