Dear Kapil, Being a banker, I am very much sure that nun of the bank can deny any banking facility to blind which is offered to a sighted person, as the circulars issued by RBI and IBA specifically ask banks to comply with the guidelines. However, any contridiction on the name of internal circular or verbal order is challengeable in banking ombudsman and further in law courts, after following certain procedures. That's why I suggested you to write to their higher authority and in case of not getting redressal or response within one month, you may approach ombudsman.
Please download the circulars from link below: https://dl.dropbox.com/u/23007195/master-circular-on-customer-service-in-banks56ld3.zip On 3/16/13, Kapil <kapil0...@gmail.com> wrote: > Mamtaji have u gave them any order/circular? Himanshuji and rahulji do u > have any order/circular so that i could complaint? They r also denying for > VH emploee working there. The related officer is clearly saying that he has > orders not to do so that's why he is giving in written. Whith best > regard kapil email kapil0...@gmail.com facebook i.d > kapil.mitt...@facebook.com mobile 09013386781 > > -original message- > Subject: Re: [AI] Denial de-mat acount for VH by SBI > From: Rahul Kelapure <rkelap...@gmail.com> > Date: 16/03/2013 7:28 pm > > You may file your grivience to SEBI on > www.scores.gov.in > Or contac me off the list and we will see what can be done. > > Thanks and warm regards, > > Rahul > > On 3/16/13, Himanshu Sahu <sahu.himanshu2...@gmail.com> wrote: >> Collect the written refusal, attach it with a complain letter along >> with RBI and IBA CIRCULAR, and send to the respective >> Zonal/Regional/LHO, wait for response. >> If don't get it, file a complain with banking ombudsman... >> >> >> >> On 3/16/13, mamta <mamta.chandiram...@sbi.co.in> wrote: >>> I my self have an SBI demat account with thumb impression. >>> >>> Thanks >>> >>> Mamta >>> >>> SBI Andheri West Mumbai. >>> >>> ----- Original Message ----- >>> From: "Kapil" <kapil0...@gmail.com> >>> To: "Access india" <accessindia@accessindia.org.in>; "Amit bhatt" >>> <misterbh...@gmail.com>; "Aruni sharma" <aruni...@gmail.com>; >>> "Blindcity" >>> <blindc...@yahoogroups.com>; "Facebook" >>> <update+kr4mekr4w...@facebookmail.com>; "George abrham Score foundation" >>> <geo...@eyeway.org>; "Sayeverything" <sayeveryth...@sayeverything.org > >>> Sent: Saturday, March 16, 2013 12:05 AM >>> Subject: [AI] Denial de-mat acount for VH by SBI >>> >>> >>> Hi as the subject line says, SBI delhi univercity branch is clearly >>> denying >>> >>> the de-mat acount for any VH who is useing thumb-impresson for >>> signature. >>> They r giving this in writing. I want to know what is the practice in >>> other >>> >>> branches or other public sector banks? What RBI guidelines r on this? >>> Please >>> >>> share your experience and knowledge. Whith best regard kapil email >>> kapil0...@gmail.com facebook i.d kapil.mitt...@facebook.com mobile >>> 09013386781 >>> >>> >>> Register at the dedicated AccessIndia list for discussing accessibility >>> of >>> mobile phones / Tabs on: >>> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please >>> >>> visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >>> --- Disclaimer --- The information in this mail is confidential and is >>> intended solely for addressee. Access to this mail by anyone else is >>> unauthorised. Copying or further distribution beyond the original >>> recipient >>> may be unlawful. Any opinion expressed in this mail is that of sender >>> and >>> does not necessarily reflect that of State Bank group. --- >>> >>> Register at the dedicated AccessIndia list for discussing accessibility >>> of >>> mobile phones / Tabs on: >>> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/accessindia@accessindia.org.in/ >>> >>> To unsubscribe send a message to >>> accessindia-requ...@accessindia.org.in >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please >>> visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >> >> >> -- >> Thanks and regards >> Himanshu Sahu >> Reach: 09051055000 >> Skype: himanshu.cute4u >> >> Register at the dedicated AccessIndia list for discussing accessibility >> of >> mobile phones / Tabs on: >> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> > > > -- > Rahul Kelapure > +91 9833349929 > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > -- Thanks and regards Himanshu Sahu Reach: 09051055000 Skype: himanshu.cute4u Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. 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