hello, recently even i have purchased one product from the seller big bazar through ebay. the item was delivered to me was the different one than i ordered for. this actually never happened with me through ebay. so i contacted and notified the same to the seller but didn't heard anything from the seller for few days. so i directly went ahead and marked my feedback negative. seeing this remarks, seller contacted imediately to me and insisted me to revise my feedback and assured me to send replacement to which i have strongly denied. but to my surprise, i got my refund back within three days along with the delivery of the item i have actually ordered.
this complimentary treatment may not happen with others hence, do not recommend it to others. but this is just to show the concern of the sellers on ebay and the ebay selling mechanism about the honest feedback of the buyer. as far as the accessibility of the ebay site is concerned, it was much easier to navigate to the product categories till april this year and i think from may onwards, since the time of new appointment of CEO of ebay, this interface has been changed which is bit tricky. yes, earlier the option to choose the options such as resolution method, preference of contact etc were quite accessible which were in the form of radio buttons and check boxes but we have to click upon these options assuming that these are the links. then in some edit box, i had to type the actual words as appeared on the screen for instance, in the prefered resolution i had to actually copy the words i want my refund and paste in to the edit box and after pressing enter this option was taken as my prefered resolution. so i actually have to apply my own technics to fill out the claim form. so if ebay returns back the earlier interface, would be of great help. thanks, On 10/29/13, [email protected] <[email protected]> wrote: > Thanks Vikas. I'll work with concerned team and keep the list posted. Vikas, > I'll reach out to you off the list for some details. > > Regards, > Srinivasu Chakravarthula | PayPal | @VasuTweets > Sent from my iPhone 4S > >> On 29-Oct-2013, at 22:03, "Vikas Kapoor" <[email protected]> wrote: >> >> While I didn't confront much problem in getting the matter resolved as I >> wrote >> my previous mail, I'm sorry however to say that the website of EBay is >> really horrible...I had to take the sighted assistance while filling up >> the >> form to claim my money. Even at the time of opening the account, I really >> couldn't do much as the edit fields were very tuff to handle. the only >> accessible feature that I noticed on their site that the captcha codes >> were >> audio enabled, rest is really... >> ----- Original Message ----- >> From: <[email protected]> >> To: "AccessIndia: a list for discussing accessibility and issues >> concerningthe disabled." <[email protected]> >> Cc: "AccessIndia: a list for discussing accessibility and issues >> concerningthe disabled." <[email protected]> >> Sent: Tuesday, October 29, 2013 9:24 PM >> Subject: Re: [AI] unsatisfactory experience on shopping on Ebay.in >> >> >> Guys, >> I'm so happy to see positive feedback about eBay. Much appreciated. >> >> Should you face any accessibility issues, please send them my way. I'll >> work >> with concerned and see that they fix major issues. >> >> Thanks again. BTW, I have forwarded all feedback on this thread to >> respective leadership. >> >> Regards, >> Srinivasu Chakravarthula | PayPal | @VasuTweets >> Sent from my iPhone 4S >> >>> On 29-Oct-2013, at 18:27, Bharat <[email protected]> wrote: >>> >>> I would call it good marketing. They besides, got a happy, positive, >>> customer. Besides, ebay just managed to earn a good name! >>> I am so happy with them, that after buying countless things from them, >>> only once i gave a negative feedback to them. That too because the >>> seller did not communicate well with me. >>> >>> Register at the dedicated AccessIndia list for discussing accessibility >>> of >>> mobile phones / Tabs on: >>> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> >>> To unsubscribe send a message to >>> [email protected] >>> with the subject unsubscribe. >>> >>> To change your subscription to digest mode or make any other changes, >>> please visit the list home page at >>> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >>> >>> >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its >>> veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails >>> sent through this mailing list.. >> >> Register at the dedicated AccessIndia list for discussing accessibility >> of >> mobile phones / Tabs on: >> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the >> person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> sent through this mailing list.. >> >> >> Register at the dedicated AccessIndia list for discussing accessibility of >> mobile phones / Tabs on: >> http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> >> To unsubscribe send a message to >> [email protected] >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its >> veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the mails >> sent through this mailing list.. > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > -- Regards, Mukesh jain Email: [email protected] [email protected] mailing list run by me (info page): http://mail.mukeshjain.org/mailman/listinfo website: www.mukeshjain.org Skype: mukeshjain211 Mob: 09977165123 "Face your deficiencies and acknowledge them; but do not let them master you. Let them teach you patience, sweetness, insight. " Helen Keller Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
