Hello Rahul, So far, I have used state bank freedom and boi BTM apps on IPhone. Both of them are very good in terms of accessibility.
Warm Regards. Dinesh Thole. -----Original Message----- From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Rahul Gambhir Sent: Friday, April 10, 2015 11:09 PM To: AccessIndia: a list for discussing accessibility and issues concerning the disabled. Subject: [AI] To give mobile banking a fillip, banks told to boost user awareness | Business Line Wondering how accessible is the mobile banking application of different banks with voiceover on IOS and talkback on android. Request users to share their experiences with different banks mobile banking application. Article begins Lack of awareness as well as standardisation of procedures have added to the problem of slow pick-up of mobile banking services, according to the Banking Codes and Standards Board of India (BCSBI). Banks have, therefore, been advised by the Reserve Bank of India to undertake customer education and awareness programmes in multiple languages through different channels of communication — ATMs, self-service kiosks, Internet banking websites, SMS and emails — to popularise the process of mobile banking registration/activation and its usage. As banks have started offering mobile banking services at different points in time, there are differences in procedures adopted for registering customers for mobile banking as well as in the channels of delivery and authentication process, said BCSBI. BCSBI was set up by the RBI in 2006 as an independent and autonomous body to ensure that the common person, as a consumer of financial services from the banking industry, is in no way at a disadvantageous position and actually gets what he/she has been promised. Mobile penetration in the country is now significantly high at around 93 crore. As on May 31, 2014, 86 banks had been permitted by the RBI to launch mobile banking services. Slow adoption In FY 2013-14, while there was growth in the number of mobile banking transactions, in value terms it was flat. That is, mobile banking services handled 9.5 crore transactions valued at around ₹6,000 crore in 2013-14, whereas in 2012-13, 5.3 crore transactions valued at around ₹6,000 crore were transacted. In a speech in late January, SS Mundra, Deputy Governor, RBI, observed that while there is a lot of euphoria around the adoption of mobile banking and mobile payments, the model has been relatively less successful barring a few countries where the right environmental factors existed. In the Indian context, an objective analysis would reveal various reasons for slow adoption. “…There are technical issues like type of handsets, variety of operating systems, encryption requirements, inter-operable platforms or the lack of it, absence of standardised communication structures, difficulty in downloading application, time lag in activation, etc. “These get accentuated by the operational difficulties in on-boarding merchants and customers and customer ownership issues,” said Mundra. The Deputy Governor pointed out that the interplay of these factors has stymied the deployment and adoption of mobile banking as an effective and widely accepted delivery channel. Source: http://www.thehindubusinessline.com/industry-and-economy/banking/to-give-mobile-banking-a-fillip-banks-told-to-boost-user-awareness/article6975282.ece Best Regards Rahul Gambhir Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
