Friends, I used SBI and CBI both for any of my transactions, out of these SBI 
is better one, but not as like through laptop or PC thanksSent from 
RediffmailNG on Android

From: "Dinesh Thole"dineshth...@gmail.com
Sent:Sat, 11 Apr 2015 11:26:06 +0530
To: "'AccessIndia: a list for discussing accessibility and issues  
concerning the disabled.'" accessindia@accessindia.org.in
Subject: Re: [AI] To give mobile banking a fillip, banks told to boost user 
awareness | Business Line
Hello Rahul,
> 
> I also used HDFC bank's app which is also reasonably accessible.
> I am wondering if this discussion could be continued on Mobile.AI list?
> 
> Warm Regards.
> 
> 
> Dinesh Thole.
> -----Original Message-----
> From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf 
> Of Rahul Gambhir
> Sent: Saturday, April 11, 2015 11:06 AM
> To: AccessIndia: a list for discussing accessibility and issues concerning 
> the disabled.
> Subject: Re: [AI] To give mobile banking a fillip, banks told to boost user 
> awareness | Business Line
> 
> Hello Dinesh
> 
> Thanks for sharing your experience.
> I have been using citi bank and ICICI bank mobile banking apps both of them 
> also seems to be reasonably accessible with voice over.
> 
> Best
> Rahul Gambhir
> On 4/11/15, Dinesh Thole <dineshth...@gmail.com> wrote:
> > Hello Rahul,
> >
> > So far, I have used state bank freedom and boi BTM apps on IPhone.
> > Both of them are very good in terms of accessibility.
> >
> > Warm Regards.
> >
> >
> > Dinesh Thole.
> > -----Original Message-----
> > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On 
> > Behalf Of Rahul Gambhir
> > Sent: Friday, April 10, 2015 11:09 PM
> > To: AccessIndia: a list for discussing accessibility and issues 
> > concerning the disabled.
> > Subject: [AI] To give mobile banking a fillip, banks told to boost 
> > user awareness | Business Line
> >
> > Wondering how accessible is the mobile banking application of 
> > different banks with voiceover on IOS and talkback on android. Request 
> > users to share their experiences with different banks mobile banking 
> > application.
> >
> > Article begins
> > Lack of awareness as well as standardisation of procedures have added 
> > to the problem of slow pick-up of mobile banking services, according 
> > to the Banking Codes and Standards Board of India (BCSBI).
> >
> > Banks have, therefore, been advised by the Reserve Bank of India to 
> > undertake customer education and awareness programmes in multiple 
> > languages through different channels of communication — ATMs, 
> > self-service kiosks, Internet banking websites, SMS and emails — to 
> > popularise the process of mobile banking registration/activation and 
> > its usage.
> >
> > As banks have started offering mobile banking services at different 
> > points in time, there are differences in procedures adopted for 
> > registering customers for mobile banking as well as in the channels of 
> > delivery and authentication process, said BCSBI.
> >
> > BCSBI was set up by the RBI in 2006 as an independent and autonomous 
> > body to ensure that the common person, as a consumer of financial 
> > services from the banking industry, is in no way at a disadvantageous 
> > position and actually gets what he/she has been promised.
> >
> > Mobile penetration in the country is now significantly high at around
> > 93 crore. As on May 31, 2014, 86 banks had been permitted by the RBI 
> > to launch mobile banking services.
> > Slow adoption
> > In FY 2013-14, while there was growth in the number of mobile banking 
> > transactions, in value terms it was flat. That is, mobile banking 
> > services handled 9.5 crore transactions valued at around ₹6,000 crore 
> > in 2013-14, whereas in 2012-13, 5.3 crore transactions valued at 
> > around ₹6,000 crore were transacted.
> >
> > In a speech in late January, SS Mundra, Deputy Governor, RBI, observed 
> > that while there is a lot of euphoria around the adoption of mobile 
> > banking and mobile payments, the model has been relatively less 
> > successful barring a few countries where the right environmental 
> > factors existed. In the Indian context, an objective analysis would 
> > reveal various reasons for slow adoption. “…There are technical issues 
> > like type of handsets, variety of operating systems, encryption 
> > requirements, inter-operable platforms or the lack of it, absence of 
> > standardised communication structures, difficulty in downloading 
> > application, time lag in activation, etc.
> >
> > “These get accentuated by the operational difficulties in on-boarding 
> > merchants and customers and customer ownership issues,” said Mundra.
> >
> > The Deputy Governor pointed out that the interplay of these factors 
> > has stymied the deployment and adoption of mobile banking as an 
> > effective and widely accepted delivery channel.
> >
> > Source:
> > http://www.thehindubusinessline.com/industry-and-economy/banking/to-gi
> > ve-mobile-banking-a-fillip-banks-told-to-boost-user-awareness/article6
> > 975282.ece
> >
> > Best Regards
> > Rahul Gambhir
> >
> >
> >
> > Register at the dedicated AccessIndia list for discussing 
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> >
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