Thanks for weighing in Aparajita.
I can confirm that the file itself is present in the current 4D Client database
folder
("X:\Users\vdiguest\AppAdata\Local\4D\myapp\4D\Plugins\Active4D\Contents\Windows\icuuc54.dll").
Additionally, everything works fine from a non-VDI (XenDesktop) machine, so it
is something tied to the local setup that seems to be causing the issue. I
mentioned the "v5.0r15" version just because that's the only reference I saw in
the docs to the redistributable - you are correct in that we're running 6.1r14.
It seems to be manifesting itself on all instances of XenDesktop, so it isn't
tied to an individual corrupt configuration - though I did force an update of
local resources to ensure that fresh copies of the plugin were requested from
server.
Is there anything else you can think of that would prevent the plugin from
recognizing this file if it was present?
Thanks,
- Clayton
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Aparajita Fishman
Sent: Tuesday, November 10, 2015 9:55 PM
To: Active4D Developer Discussion List <[email protected]>
Subject: Re: [Active4d-dev] icuuc54.dll dependencies
> Upon signing into the application, we are seeing an error message stating:
> "The executable could not be loaded. The plug-in method cannot be executed.
> License or privilege error (Active 4D (v6.1r14))".
> Some digging into the error logs is showing a message stating: "The program
> can't start because icuuc54.dll is missing from your computer".
>
> I am trying to rule out that this truly isn't a permissioning issue (folders
> appear to have full read/execute privileges). In the past, I believe that
> this has been caused by incompatibilities with a version of the Microsoft
> Visual C++ Redistributable packages on the machine.
The error message is saying that one of the support DLLs for Active4D is
missing, which has nothing to do with the C++ DLL, which are also distributed
with Active4D.
I would just reinstall the plugin, and update to v6.1r15 or v6.2r1, the error
message says you are running v6.1r14.
> I can confirm that the version specified in the old "Release Notes" docs for
> v5.0r13 *is* installed on the machine.
4D said it was v6.1r14 that was attempting to load.
Regards,
Aparajita
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