I have your identical config except have TSM 3.7.4.0 server.  I also have Atape drive 
5.3.9.0 - probably not most recent but fairly so.  If your much behind this, I would 
update it from IBM.  I have not had this specific problem, but have had some problems. 
 Several things to check.

1.  Run the audit and if you get an "Unable to read.." error then run it a second time 
and see if it comes up.  The first time it is adjusting TSM to match library so second 
time should be no problem.  It there is I would suspect TSM problem, not library.  
(Also when manuallly pulling /reinserting tapes it's easy to get them one slot off 
etc.  I have done it.  I always do an audit if I have been in library.

2.  You can do another check with tapeutil.  (The Atape drive usitily that TSM uses to 
talk to library).  Do theis command:
tapeutuil -f /dev/smc0 inventory > tapelist
Your /dev/smc0 may be different.  This can be run with TSM up AND drives being used.  
You may get a "Busy" message, if so wait a minute and run again.  It takes only 
about20-30 seconds.  Comapre the tapelist to TSM q libvol.  Tapelist is in element 
order and shows if anything is robots, I/O station and drives.  If a tape is in drives 
it's home element is shown also.  This list is "realtime" of where tapes are in 
library.

3.  You could have a barcode reader problem but this would most likely show up in 
actlog or on Error log on LCD OP stations of 3575.   Do the tapes actual labels look 
o.k.?

4.  How is library configured?  Is it just One Logical libray or more?  Do you just 
have the 2 top I/O ports or the additional 14?

I have ONe library and 2 i/o ports.

Some starting thoughts...


David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5525
[EMAIL PROTECTED]


>>> [EMAIL PROTECTED] 03/27/01 12:54PM >>>
I have a 3575 L32 on AIX 4.3.3 and TSM 4.1.2. I had to manually inventory
mine using a printout from "select home_element, volume_name from libvolumes
order by home_element". I removed any that were not on the list and checked
out the ones that were on the list but not in the library. Now the audit
library completes successfully, yet every time I get the "Unable to read
barcode..." message. I compare what is in the slot to what the system says
should be there (same), then pull the tape and re-insert it. Then the
library does its init element to rescan. I run audit db and a different slot
will give the error. I have went through this cycle four times. Any request
for the tape in error work fine, though. Any suggestions?

Roger C Cook
RCG Information Services



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
David Longo
Sent: Tuesday, March 27, 2001 11:41 AM
To: [EMAIL PROTECTED] 
Subject: Re: Audit Library Unsuccessful


First - Have you done audit from the library itself, like on a reboot or
something - this is ideal.

Second. Run the audit command with the option: checklabel=barcode.
This will only take maybe several minutes or less than a minute.  IF NO *SM
Tape Operations are inprocess.  THat is a key top running audit.  If
something is running even a tape dismounting it makes audit takle much
longer.

The above option does not load and read each tape, just reads the RAM
storage on the Library.   Look at actlog after it finioshes and see if any
errros/changes are mode.  You may see somethuing like "error reading label
for tape xxxxx/Loading in drive to read label."  This is where *SM finds a
difference between it's info and what the library says.  It doesn't really
load tape just updates *SM's info to match library.

Hope this helps.

David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5525
[EMAIL PROTECTED] 


>>> [EMAIL PROTECTED] 03/27/01 10:53AM >>>
Hi All-

I am unable to successfully Audit our StorageTek Library.  (Audit Library
libraryname)

The Audit gets to about 3/4 done when I receive an I/O Error:

03/27/01 10:08:07     ANR8300E I/O error on library TEKWOLF (OP=00006C03,

                       CC=301, KEY=05, ASC=30, ASCQ=00,
SENSE=70.00.05.00.00.00-
                       .00.0C.00.00.00.00.30.00.00.00.00.00.00.00.,
Description-
                       =Cartridge load failure).  Refer to Appendix B in
the
                       'Messages' manual for recommended action.
and here is the errpt on the AIX TSM server.

5680E405   0327100801 P H lb0            STORAGE SUBSYSTEM FAILURE
5680E405   0327100801 P H lb0            STORAGE SUBSYSTEM FAILURE

I am at AIX 4.3.3, TSM 3.7.4
StorageTek 9740 with 4 Drives 9840

It always stops on a different tape.  I have exported several tapes and
retried the audit several times.  Always same result.
I had the StorageTek Service come in and check the library, and it checked
out ok.
I find it hard to believe that all of a sudden all of the tapes in the
library are bad!

Has anyone experienced this?
Any recommended next steps???




Marc Levitan
Senior LAN Engineer
PFPC Global Fund Services
508 871-4459



"MMS <health-first.org>" made the following
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"MMS <health-first.org>" made the following
 annotations on 03/27/01 13:18:11
------------------------------------------------------------------------------
This message is for the named person's use only.  It may contain confidential, 
proprietary, or legally privileged information.  No confidentiality or privilege is 
waived or lost by any mistransmission.  If you receive this message in error, please 
immediately delete it and all copies of it from your system, destroy any hard copies 
of it, and notify the sender.  You must not, directly or indirectly, use, disclose, 
distribute, print, or copy any part of this message if you are not the intended 
recipient.  Health First reserves the right to monitor all e-mail communications 
through its networks.  Any views or opinions expressed in this message are solely 
those of the individual sender, except (1) where the message states such views or 
opinions are on behalf of a particular entity;  and (2) the sender is authorized by 
the entity to give such views or opinions.

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