I checked out the volumes, then checked them back in. Voila! It completed
successfully, no errors! Thanks for all the input.
Roger C Cook
RCG Information Services
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
David Longo
Sent: Tuesday, March 27, 2001 2:55 PM
To: [EMAIL PROTECTED]
Subject: Re: Audit Library Unsuccessful
That rings a bell. It seems that several months ago I had a probelm with
one tape. Looking at the tapeutil inventory for that slot it showed the
"Slot State" for that element address as "Error" or similar instead of
Normal. I checked out the tape, examined the barcode and checked it back in
and it was o.k. then, it probably went into a different slot..
David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5525
[EMAIL PROTECTED]
>>> [EMAIL PROTECTED] 03/27/01 02:23PM >>>
My 3575 L12 had to have the barcode reader replaced for this problem after
about 6 months. It seemed to pick on certain slots. IBM adjusted
twice, then replaced. I have also had some cartridges that the bar code
reader could not read, and in one case misread the barcode. This was a
tape
-barcode problem. Barcode looked fine, but barcode reader could not
read it. I have had about five of these out of about 1000 tapes.
Try tapes in different slots.
Denny P.
-----Original Message-----
From: Roger C Cook [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 27, 2001 1:44 PM
To: [EMAIL PROTECTED]
Subject: Re: Audit Library Unsuccessful
Thanks for the reply. I will give your suggestions a try as soon as I can.
In response:
1. If I just run the command, change nothing, then run the command again, I
will get the same error for the same slot. This is after verifying that the
proper tape is inserted in the slot. When removing and re-inserting, I don't
actually pull the tape out entirely (to avoid the problem you mentioned),
even thought the library is 98% full and rarely is there an empty slot near
it.
2. I will try this.
3. The barcode reader is less than 6 months old. I don't believe the
symptoms occur often enough to point to this. I looked at the barcodes and
they look fine, but I still wiped them off when removing/inserting.
4. It is a simple setup, nothing fancy - only one library. I have the two
top I/O plus the 14-slot bulk I/O.
Thanks for you input, and any other ideas you may have.
Roger C Cook
RCG Information Services
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
David Longo
Sent: Tuesday, March 27, 2001 1:12 PM
To: [EMAIL PROTECTED]
Subject: Re: Audit Library Unsuccessful
I have your identical config except have TSM 3.7.4.0 server. I also have
Atape drive 5.3.9.0 - probably not most recent but fairly so. If your much
behind this, I would update it from IBM. I have not had this specific
problem, but have had some problems. Several things to check.
1. Run the audit and if you get an "Unable to read.." error then run it a
second time and see if it comes up. The first time it is adjusting TSM to
match library so second time should be no problem. It there is I would
suspect TSM problem, not library. (Also when manuallly pulling /reinserting
tapes it's easy to get them one slot off etc. I have done it. I always do
an audit if I have been in library.
2. You can do another check with tapeutil. (The Atape drive usitily that
TSM uses to talk to library). Do theis command:
tapeutuil -f /dev/smc0 inventory > tapelist
Your /dev/smc0 may be different. This can be run with TSM up AND drives
being used. You may get a "Busy" message, if so wait a minute and run
again. It takes only about20-30 seconds. Comapre the tapelist to TSM q
libvol. Tapelist is in element order and shows if anything is robots, I/O
station and drives. If a tape is in drives it's home element is shown also.
This list is "realtime" of where tapes are in library.
3. You could have a barcode reader problem but this would most likely show
up in actlog or on Error log on LCD OP stations of 3575. Do the tapes
actual labels look o.k.?
4. How is library configured? Is it just One Logical libray or more? Do
you just have the 2 top I/O ports or the additional 14?
I have ONe library and 2 i/o ports.
Some starting thoughts...
David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5525
[EMAIL PROTECTED]
>>> [EMAIL PROTECTED] 03/27/01 12:54PM >>>
I have a 3575 L32 on AIX 4.3.3 and TSM 4.1.2. I had to manually inventory
mine using a printout from "select home_element, volume_name from libvolumes
order by home_element". I removed any that were not on the list and checked
out the ones that were on the list but not in the library. Now the audit
library completes successfully, yet every time I get the "Unable to read
barcode..." message. I compare what is in the slot to what the system says
should be there (same), then pull the tape and re-insert it. Then the
library does its init element to rescan. I run audit db and a different slot
will give the error. I have went through this cycle four times. Any request
for the tape in error work fine, though. Any suggestions?
Roger C Cook
RCG Information Services
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
David Longo
Sent: Tuesday, March 27, 2001 11:41 AM
To: [EMAIL PROTECTED]
Subject: Re: Audit Library Unsuccessful
First - Have you done audit from the library itself, like on a reboot or
something - this is ideal.
Second. Run the audit command with the option: checklabel=barcode.
This will only take maybe several minutes or less than a minute. IF NO *SM
Tape Operations are inprocess. THat is a key top running audit. If
something is running even a tape dismounting it makes audit takle much
longer.
The above option does not load and read each tape, just reads the RAM
storage on the Library. Look at actlog after it finioshes and see if any
errros/changes are mode. You may see somethuing like "error reading label
for tape xxxxx/Loading in drive to read label." This is where *SM finds a
difference between it's info and what the library says. It doesn't really
load tape just updates *SM's info to match library.
Hope this helps.
David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH 321.434.5536
Pager 321.634.8230
Fax: 321.434.5525
[EMAIL PROTECTED]
>>> [EMAIL PROTECTED] 03/27/01 10:53AM >>>
Hi All-
I am unable to successfully Audit our StorageTek Library. (Audit Library
libraryname)
The Audit gets to about 3/4 done when I receive an I/O Error:
03/27/01 10:08:07 ANR8300E I/O error on library TEKWOLF (OP=00006C03,
CC=301, KEY=05, ASC=30, ASCQ=00,
SENSE=70.00.05.00.00.00-
.00.0C.00.00.00.00.30.00.00.00.00.00.00.00.,
Description-
=Cartridge load failure). Refer to Appendix B in
the
'Messages' manual for recommended action.
and here is the errpt on the AIX TSM server.
5680E405 0327100801 P H lb0 STORAGE SUBSYSTEM FAILURE
5680E405 0327100801 P H lb0 STORAGE SUBSYSTEM FAILURE
I am at AIX 4.3.3, TSM 3.7.4
StorageTek 9740 with 4 Drives 9840
It always stops on a different tape. I have exported several tapes and
retried the audit several times. Always same result.
I had the StorageTek Service come in and check the library, and it checked
out ok.
I find it hard to believe that all of a sudden all of the tapes in the
library are bad!
Has anyone experienced this?
Any recommended next steps???
Marc Levitan
Senior LAN Engineer
PFPC Global Fund Services
508 871-4459
"MMS <health-first.org>" made the following
annotations on 03/27/01 11:47:18
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confidentiality or privilege is waived or lost by any mistransmission. If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it, and notify the
sender. You must not, directly or indirectly, use, disclose, distribute,
print, or copy any part of this message if you are not the intended
recipient. Health First reserves the right to monitor all e-mail
communications through its networks. Any views or opinions expressed in
this message are solely those of the individual sender, except (1) where the
message states such views or opinions are on behalf of a particular entity;
and (2) the sender is authorized by the entity to give such views or
opinions.
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annotations on 03/27/01 14:54:56
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This message is for the named person's use only. It may contain
confidential, proprietary, or legally privileged information. No
confidentiality or privilege is waived or lost by any mistransmission. If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it, and notify the
sender. You must not, directly or indirectly, use, disclose, distribute,
print, or copy any part of this message if you are not the intended
recipient. Health First reserves the right to monitor all e-mail
communications through its networks. Any views or opinions expressed in
this message are solely those of the individual sender, except (1) where the
message states such views or opinions are on behalf of a particular entity;
and (2) the sender is authorized by the entity to give such views or
opinions.
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