Hi Eric, I'm glad you were able to attend the event and get some of your questions answered. I'll pass this on to Stan and Adam and relay any information they find.
Best, - Eric K. On Jan 12, 2:20 pm, Eric <wetr...@gmail.com> wrote: > Sorry Eric, events overtook the priority of this and I don't have the > information necessary to pursue it. However, I attended the AdWords > API Hack Day in SF and talked to Adam and Stan about the general > problem of undocumented ReportService behavior. As discussed in this > thread, we would like the ReportService to not fail if we don't have > something of a particular type in order to use a particular column. > We would simply like the ReportService to just leave the cell blank if > the column does not apply to the data. Can you please remind Adam and > Stan to check that the v2009 ReportService does not carry along this > behavior? > > Thanks. > > -Eric T. > > On Dec 22 2009, 7:14 am, AdWords API Advisor > > > > <adwordsapiadvi...@google.com> wrote: > > Hi Eric, > > > I would like to investigate this further, could please email me the > > account IDs of the accounts in question, as well as some sample SOAP > > requests that demonstrate the issue? Please send them to > > adwordsapiadvi...@google.com and then update this thread so I know to > > check that mailbox. > > > Best, > > - Eric K. > > > On Dec 18, 1:16 pm, Eric <wetr...@gmail.com> wrote: > > > > Eric, > > > > We are also experiencing the same problem but when we switch to using > > > a sub-MCC. So our structure looks like > > > > Main MCC > > > Sub MCC #1 > > > Account #1 > > > ... > > > MobileAd > > > Account #2 > > > Account #3 > > > ... > > > MobileAd > > > Sub MCC #2 > > > ... > > > > When we submit the report request using the Main MCC credentials, > > > everything works fine. We are not providing the clientEmail header, > > > but are providing the clientEmail in the report request along with > > > crossClient set to true. When we switch to using Sub MCC #1, the > > > report request fails with theBusinessNamecolumn error. > > > > Let me know if you need us to provide the captured SOAP requests and > > > responses to provide another data point. Our collection vague > > > recollection was that there was something that had to be set at the > > > MCC level, but that "feature" was removed in subsequent releases of > > > AdWords. > > > > I agree with Jeff's assertion that "If a report is capable of > > > returning columns "1" thru "X" then the requestor should ALWAYS be > > > able to ask for any columns regardless of the data circumstances of a > > > particular account." This, I feel, is a problem that plagues the > > > Report API as we have encountered similar problems with > > > LocalBusinessAds to the point that we have had to remove support for > > > this from our product. I understand they are legacy and we were > > > fortunate that none of our clients were using them. Saying that we > > > should catch the exception and then remove columns from the report > > > request increases the complexity of our code and puts a lot of burden > > > on us trying to figure out undocumented behaviors of the API. > > > > Thanks. > > > > -Eric T. > > > > On Nov 25, 1:33 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > wrote: > > > > > Hi Jeff, > > > > > I'll pass this information on to our core engineering team to see if > > > > they can pinpoint the cause of this issue. I can't say if or when > > > > this issue will be resolved, and in the mean time I would recommend > > > > working around the issue using one of the suggestions we discussed > > > > previously. > > > > > Best, > > > > - Eric > > > > > On Nov 25, 1:54 am, Ayup <ehupj...@gmail.com> wrote: > > > > > > Hi Eric > > > > > > Email sent > > > > > > Regards, > > > > > Jeff > > > > > > On Nov 25, 7:22 am, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > > wrote: > > > > > > > Hi Jeff, > > > > > > > At this point it probably makes sense for me to look at these two > > > > > > campaigns in more detail. Please email the campaign IDs to > > > > > > adwordsapiadvi...@google.com and update this thread after you have > > > > > > done so. > > > > > > > Thanks, > > > > > > - Eric > > > > > > > On Nov 23, 10:15 pm, Ayup <ehupj...@gmail.com> wrote: > > > > > > > > Hi Eric > > > > > > > > Confirming that there are no deleted campaigns in the account for > > > > > > > which the report was successfully run. > > > > > > > > Regards, > > > > > > > Jeff > > > > > > > > On Nov 24, 8:22 am, AdWords API Advisor > > > > > > > <adwordsapiadvi...@google.com> > > > > > > > wrote: > > > > > > > > > Hi Jeff, > > > > > > > > > Can you ensure that there are no deleted campaigns in the > > > > > > > > account that > > > > > > > > haveMobileor Local Business Ads? I believe that having the ads > > > > > > > > in a > > > > > > > > deleted campaign would also allow the column to be validated. > > > > > > > > > As for the general functionality, I understand your concern > > > > > > > > with the > > > > > > > > current way column validation works. I will pass this > > > > > > > > information on > > > > > > > > to the core engineering team for further consideration. > > > > > > > > > Best, > > > > > > > > - Eric > > > > > > > > > On Nov 22, 7:01 pm, kc <karthik.chandrasekha...@gmail.com> > > > > > > > > wrote: > > > > > > > > > > Eric > > > > > > > > > > Thanks for your reply last week. > > > > > > > > > > Unfortunately, your updated assertion still doesn't seem to be > > > > > > > > > correct. I have an example of an account which has only one > > > > > > > > > campaign > > > > > > > > > that owns 2 text ads and does not have an associated MCC > > > > > > > > > attached to > > > > > > > > > it - yet I AM able to successfully request a Creative > > > > > > > > > Structure report > > > > > > > > > for it with bothBusinessNameand BusinessAddress included in > > > > > > > > > the > > > > > > > > > request message. However, I have other similar accounts for > > > > > > > > > which the > > > > > > > > > request fails. > > > > > > > > > > Re your statement "The general rule still applies though, > > > > > > > > > which is > > > > > > > > > that you cannot include a column in a report if the account > > > > > > > > > used to > > > > > > > > > schedule that report doesn't include at least one object that > > > > > > > > > returns > > > > > > > > > that column" - can I say that, in my opinion, I consider this > > > > > > > > > to be an > > > > > > > > > inappropriate way to provide support for a report. If a > > > > > > > > > report is > > > > > > > > > capable of returning columns "1" thru "X" then the requestor > > > > > > > > > should > > > > > > > > > ALWAYS be able to ask for any columns regardless of the data > > > > > > > > > circumstances of a particular account. If a column is > > > > > > > > > inappropriate > > > > > > > > > for a particular circumstance then it would be better to > > > > > > > > > simply return > > > > > > > > > a blank value for the column. The Creative Structure report > > > > > > > > > is a > > > > > > > > > prime example of where this behaviour would be far more > > > > > > > > > appropriate - > > > > > > > > > how and why should the requestor know in advance what type of > > > > > > > > > ads have > > > > > > > > > been defined for an account? Given that this report contains > > > > > > > > > the > > > > > > > > > field CreativeType, the requestor should make use of this > > > > > > > > > field to > > > > > > > > > determine whether other columns in the returned report are > > > > > > > > > appropriate > > > > > > > > > or not. > > > > > > > > > > Regards, > > > > > > > > > Jeff > > > > > > > > > On Nov 17, 4:17 am, AdWords API Advisor > > > > > > > > > <adwordsapiadvi...@google.com> > > > > > > > > > wrote: > > > > > > > > > > > Hi Jeff, > > > > > > > > > > > Thank you for doing such thorough testing and for providing > > > > > > > > > > a detailed > > > > > > > > > > description of your findings. I wasn't aware thatMobileAds > > > > > > > > > > also > > > > > > > > > > used theBusinessNamecolumn, so my advice about MCC and Local > > > > > > > > > > Business Ads wasn't completely accurate for your > > > > > > > > > > circumstance. The > > > > > > > > > > general rule still applies though, which is that you cannot > > > > > > > > > > include a > > > > > > > > > > column in a report if the account used to schedule that > > > > > > > > > > report doesn't > > > > > > > > > > include at least one object that returns that column. > > > > > > > > > > > For example, let's take the following account structure: > > > > > > > > > > > MCC: > > > > > > > > > > - Account #1 (HasMobileAds) > > > > > > > > > > - Account #2 (Has NoMobileAds) > > > > > > > > > > > If you try to schedule a report using theBusinessNamecolumn > > > > > > > > > > you'll > > > > > > > > > > have the following results: > > > > > > > > > > > - As Account #1 => SUCCESS > > > > > > > > > > - As Account #2 => ERROR > > > > > > > > > > - As MCC using clientEmail header for Account #1 => SUCCESS > > > > > > > > > > - As MCC using clientEmail header for Account #2 => ERROR > > > > > > > > > > - As MCC using no clientEmail header and using crossClient > > > > > > > > > > option => > > > > > > > > > > SUCCESS > > > > > > > > > > > Since Account #1 has at least oneMobileAdit can include this > > > > > > > > > > column, but since Account #2 does not have any it will > > > > > > > > > > return an > > > > > > > > > > error. Using an MCC account with a clientEmail specified > > > > > > > > > > is the same > > > > > > > > > > as logging in with the Account directly. Using an MCC > > > > > > > > > > account with no > > > > > > > > > > clientEmail but using the crossClient option works as long > > > > > > > > > > as one of > > > > > > > > > > the client accounts of the MCC includes aMobileAd. > > > > > > > > > > > As for how to handle this in your application, there are a > > > > > > > > > > few > > > > > > > > > > possibilities: > > > > > > > > > > > 1) When scheduling a report, catch the exception about the > > > > > > > > > >BusinessNamecolumn try to schedule the report again removing > > > > > > > > > >that > > > > > > > > > > column. > > > > > > > > > > 2) Include a dummy, pausedMobileAdin every account. > > > > > > > > > > 3) Schedule all reports from an MCC account that has at > > > > > > > > > > least one > > > > > > > > > > account with aMobileAd. > > > > > > > > > > > Let me know if you have any other questions. > > > > > > > > > > > Best, > > > > > > > > > > - Eric > > > > > > > > > > > On Nov 12, 9:53 pm, Ayup <ehupj...@gmail.com> wrote: > > > > > > > > > > > > Hi Eric > > > > > > > > > > > > I work with Saurabh and thought I'd chip in with some > > > > > > > > > > > further > > > > > > > > > > > commentary on this one... > > > > > > > > > > > > Further to your assertion about an MCC account being a > > > > > > > > > > > factor in this > > > > > > > > > > > issue, I have carried out some investigation against a > > > > > > > > > > > number of > > > > > > > > > > > client accounts to determine if I can prove this. > > > > > > > > > > > However, my > > > > > > > > > > > findings do not lead to this conclusion. > > > > > > > > > > > > The first point to make is that for... > > read more »
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