Hi, support team

I am experiencing inconsistencies in report data between Google Ads UI from 
customer and MCC accounts and as a result of this on API side. 

Our final goal is to retrieve Campaign metrics reports from API side with 
day + network + age segments.

Here are the campaigns that we run in last month: mostly multi-channel app 
campaigns (with 3d party conversion actions) and youtube campaigns(<10%).

The same UI reports from MCC and Customer account contains different number 
or rows if you do `age_range_view` report (add Age row segment): 
customer report containing only Youtube campaign rows. And the reason is - 
all other "App" campaigns, have all 0 in metrics, so google ads filter it 
out, despite from MCC metrics values being present for all types of 
campaigns.

No matter which segments are applied already (day, network) or not applied 
at all. 
The easiest steps to reproduce: take Predifined -> Basic -> Campaign report 
and add `Age` as ROW.

Please advise on the following:

1. Can we access and retrieve MCC reports through the API?
2. If not, what causes discrepancies in the age_range_view report, 
resulting in no metrics for app campaigns from the customer account reports?

Thank you for your assistance.

  

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