So I am facing same issue this day. I create accounts and they don't show up in Accounts. Only in Overview and when I want to create campaigns. I am using this for development purpose. When I try query using getCustomer it returns USER_PERMISSION_DENIED Every other problem is same with the author's. I can't still link them because it says I manage the accounts already.
On Monday, 10 September 2018 19:42:37 UTC+1, Teja Makani wrote: > > Hello Ivan, > > Glad the problem is resolved and thanks for sharing the brief details. > Please find my response below. > > 1. Ideally, there shouldn't be any delay to linkup a test client > account when created through the manager account. You might need to > refresh > the page, if they are not reflected instantly. If the problem persists > even > after refreshing the page, you could report it to the AdWords product team > through via the help icon in your Google Ads UI. > > 2. Since, The "Set up OAuth2 authentication" section in this guide > > <https://developers.google.com/adwords/api/docs/guides/first-api-call#set_up_oauth2_authentication> > is > generalized for test and production accounts, it does not mention as test > manager account specifically. But, we need to determine it based on the > accounts(Test/Production) for which we need to generate OAuth2 > credentials. > > Let me know if you have any further questions. > > Regards, > Sai Teja, AdWords API Team. > > On Friday, September 7, 2018 at 4:17:41 PM UTC-4, Ivan wrote: >> >> Teja, thanks for your help. It's solved now. In case it's useful for >> someone else, there were two different issues: >> >> 1. Yesterday I was in fact logged in to my test manager account when I >> created the test client accounts (red label displayed, as in attachment), >> so I am certain I was creating them correctly and still they did not show >> up in the "Accounts" menu, only in "Overview", and even in "Overview" I >> could not link them to the test manager account, instead I kept getting the >> message "You can't link this account because it's already linked to another >> manager in this account hierarchy." However, I simply tried again today >> (same test manager, same previously created test client accounts, same >> menu) and this time they were linked successfully... It's either a bug or >> there's a set waiting time for linking test accounts. >> >> 2. It turns out I that my OAuth credentials were for my production >> manager account, as I got them while logged in with it, but in fact I >> needed OAuth credentials for my *test* manager account, so I got a >> client ID / secret for the latter and it worked! The documentation says >> "While logged in with your manager account credentials, open the Google API >> Console Credentials page." In the interest of clarity, this should read >> "with your *test *manager account credentials." >> >> Thanks again! >> >> On Friday, September 7, 2018 at 4:26:57 PM UTC-3, Teja Makani wrote: >>> >>> Hello Ivan, >>> >>> You are right, the AuthorizationError.USER_PERMISSION_DENIED >>> <https://developers.google.com/adwords/api/docs/common-errors#AuthorizationError.USER_PERMISSION_DENIED> >>> occurs >>> when there is no link between the manager account authenticated in the >>> request and the client account specified in the headers. >>> >>> While logged into AdWords as your test manager account, any client >>> accounts you create will automatically be test accounts under that manager >>> only. If you don't see the test accounts under your test MCC account, It >>> could be possible that while creating test accounts you might login as >>> another MCC account user. So, as a precaution you could use incognito >>> window of browser and login with your test MCC account to create test >>> client accounts >>> <https://developers.google.com/adwords/api/docs/guides/first-api-call#create_test_accounts>. >>> >>> If you don't want to create new accounts then you can un link the >>> accounts <https://support.google.com/google-ads/answer/7456531> under >>> that another manager account and link them >>> <https://support.google.com/google-ads/answer/7456530>to your manager >>> account. Alternatively you can link and un link accounts via API using >>> managedCustomerService.mutateLink >>> <https://developers.google.com/adwords/api/docs/reference/v201806/ManagedCustomerService#mutatelink> >>> service, >>> you could refer this guide >>> <https://developers.google.com/adwords/api/docs/guides/accounts-overview#managedcustomerservice> >>> for >>> more details. Also, you could fetch the list of accounts linked to your >>> manager account by using managedCustomerService.get >>> <https://developers.google.com/adwords/api/docs/reference/v201806/ManagedCustomerService#get> >>> operation. >>> >>> If you are still facing issues, please share the MCC Id's of test >>> manager accounts and CID's of test client accounts, you could use *reply >>> privately to author* option while sharing the details. >>> >>> Regards, >>> Sai Teja, AdWords API Team. >>> >>> On Friday, September 7, 2018 at 5:17:02 AM UTC-4, Ivan wrote: >>>> >>>> Hello! >>>> >>>> I am trying to make my first API call, so I set up a test manager >>>> account and a few test client accounts (i.e. the dummy accounts created >>>> under the test manager account). But when running >>>> generate_refresh_token.py, I received this: >>>> >>>> Error summary: {'faultMessage': >>>> "[AuthorizationError.USER_PERMISSION_DENIED @ ; trigger:'<null>']", >>>> 'requestId': '0005753d9c9f13580a3706d12803025d', 'serviceName': >>>> 'CampaignService', 'methodName': 'get', 'operations': '1', 'responseTime': >>>> '86'} >>>> >>>> This made me realize I hadn't actually linked the test manager account >>>> to the test client accounts. But when I tried to link them to the test >>>> manager account, I received this: >>>> >>>> "You can't link this account because it's already linked to another >>>> manager in this account hierarchy. If you don't manage this account, >>>> please >>>> contact your top manager account to change its manager to this manager." >>>> Please see attachment. >>>> >>>> As stated in the docs, "While logged in to AdWords as your test manager >>>> account, any client accounts you create will automatically be test >>>> accounts.", so I find it hard to understand that "it's already linked to >>>> another manager in this account hierarchy". These are test accounts >>>> created >>>> under a test manager. >>>> >>>> As a side note, I am also having the same minor error described in the >>>> links below, namely that test client accounts are not showing where they >>>> should. While not fatal, this minor error might be related (or not) >>>> >>>> >>>> https://groups.google.com/forum/#!searchin/adwords-api/client$20accounts|sort:date/adwords-api/uNk-uBn9VWo/08VTuEi6BAAJ >>>> >>>> >>>> https://www.en.advertisercommunity.com/t5/Google-Ads-Account-Issues/New-Client-Accounts-Create-As-Cancelled/td-p/1779481 >>>> >>>> Thanks in advance! >>>> >>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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