I don’t know that I can offer you any advice at this point, but this is why we all carry a VoIP soft phone on our cell phone, so we can call customers from the company phone number.
> On Aug 28, 2018, at 11:45, Kurt Fankhauser <lists.wavel...@gmail.com> wrote: > > I have had the same personal cell number for almost 10 years now and because > of things like me calling a client while on the road and them saving my > number I have a boatload of them that are always texting/calling it whenever > they have an issue. Its really annoying since I have hired an office > assistant and I am paying them to answer calls now. I had an outage a month > ago and probably had 20 of the same message from numbers I did not know who > they were all asking if the internet was down. I am considering changing my > personal cell number now and keeping the old one and just having it forward > to the office number and maybe get some sort of text auto reply set up on it > to send a message back whenever anyone texts it saying that this is an auto > response, for support issues please call the office number at xxx-xxx-xxxx. > Then when I get my new number I now have a VOIP app that can call out from > the cell and make it appear like the office number so this issue doesn't > happen again. > > The only downfall to this is there are a lot of important contacts i have > that have the cell number that I do need to be in contact with for emergency > situations. And is anyone doing any sort of SMS messaging for customer > service? Or should that be avoided? > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
