What kind of outage?
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Robert Andrews" <i...@avantwireless.com> To: af@af.afmug.com Sent: Wednesday, August 7, 2019 12:13:06 PM Subject: Re: [AFMUG] Pounce on Zayo... Just consider the attitude of a provider that will basically trash a 10 year ( always paid a month in advance ) customer ( outlay over 10 years, 360K! ) for now and forever and in any future relationships, and who knows how many other angles, for $26k. You really want to ask yourself who you are getting in a dependency relationship with. Not to mention that they were the least reliable fiber provider we ever worked with with outages lasting up to 5 to 6 hours 4-5 times a year and then the 24 hour+ outage when they said go away. Whew it's good to get that off my chest. I sure hope someone from Zayo gets to read this! On 08/07/2019 10:04 AM, can...@believewireless.net wrote: > We had a huge fight with Zayo as well. Avoid them at all costs. > > On Wed, Aug 7, 2019 at 12:57 PM Robert Andrews <i...@avantwireless.com > <mailto:i...@avantwireless.com>> wrote: > > I also had the wonderful experience of having an engineering person and > a _sales person_ tell me that they really don't care about $3k/month > customers and that we can go away... And then found out about the $26K > it was going to cost to cancel... Really you don't want to get > involved with them.. And if you have to, have your butt covered 6 > ways > from Sunday... I cannot believe they are still in business. > > On 08/07/2019 09:36 AM, Seth Mattinen wrote: > > On 8/7/19 9:30 AM, Mike Hammett wrote: > >> and? > >> > >> > > > > Zayo is shit. They'll tell you they can deliver a service when they > > never actually intended to. Zayo will make up excuses for literally > > years, set "firm" dates that move every month, and say anything and > > blame anyone else except admitting they can't do the job. > > > > -- > AF mailing list > AF@af.afmug.com <mailto:AF@af.afmug.com> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
