Is your provider splitting your gig across two connections

We have our gig port but they have ours split so we only see

650 on speed tests but total usage is 1 gig on one of our circuits

Just wondering

Mitch

On 11/16/2019 9:45 AM, Erich Kaiser wrote:
We had a customer with an issue like this the other day ended up being a line card in the transport carriers dwdm gear.  He was getting like 1Mbps/100Mbps on speedtests.  You also want to look at your optics if provider tested the circuit clean, replace it and replace the patch cable to the NID.





On Fri, Nov 15, 2019 at 7:47 PM Jason McKemie <j.mcke...@veloxinetbroadband.com <mailto:j.mcke...@veloxinetbroadband.com>> wrote:

    I have a DWDM circuit that is giving me almost the exact same issue.

    On Fri, Nov 15, 2019 at 6:12 PM Matt Hoppes
    <mattli...@rivervalleyinternet.net
    <mailto:mattli...@rivervalleyinternet.net>> wrote:

        I’m at a loss on this one.

        We have a circuit with a fiber provider that aggregate at
        prime time can hit 800mbps download.

        However, with a high end laptop connected directly to the
        fiber NID we can’t get more than 200-250mbps sustained
        download to any speed test (speedtest.net
        <http://speedtest.net>, fast.com <http://fast.com>,
        speed.ui.com <http://speed.ui.com>) and it just starts slowly
        going down. Upload is around 800mbps.

        Same laptop on a Level3 circuit will easily hit gigabit in
        both directions.

        We setup an iperf server and see the same thing. The provider
        brings an iperf server in and they can hit the proper speeds
        going to an off net iperf server they have.  Provider speed
        tests to our iperf server and gets the slower speeds.

        They say because they can’t find an issue when using their
        iperf server there is no issue.

        I don’t even know what to suggest at this point.
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