Have you considered running your own on-net speedtest.net server? It's
dead simple.
On Tue, Jan 28, 2020 at 8:00 PM Nate Burke <n...@blastcomm.com> wrote:
> Still taking calls this week. I went to a customer yesterday that was
> complaining of slow speeds. Plugged my laptop in, speedtest.net ran
> only at 4mb/s Speed.ui.com ran 20mb. HD Youtube videos ran at full
> 20mb/s It's getting really annoying that there isn't a problem, but
> customers think there is just because a website says so. If only we
> could somehow charge speedtest.net for the time that we're having to
> spend because of what they're telling customers.
>
> On 1/26/2020 2:41 PM, Adam Moffett wrote:
> > I'm not aware of any issue like this here.
> >
> > If there was a general issue like that I'd wonder if it tracks with a
> > certain class of device and therefore maybe a software update. If it
> > was across multiple devices, I'd assume something changed at
> > speedtest.net, or at the speedtest.net server nearest your customers.
> >
> >
> > On 1/25/2020 11:58 AM, Matt Hoppes wrote:
> >> Just looked back through the call logs.
> >>
> >> This one customer I was dealing with today reported "3 megabits". I
> >> had him go to speed.ui.com and he reports 10 and 2 (his plan).
> >>
> >> On 1/25/20 11:52 AM, Nate Burke wrote:
> >>> I've been taking calls this week across the spectrum. Warehouse
> >>> WIFI With multiple controlled AP's to country house in the middle of
> >>> a field. Always 4mb on the download.
> >>>
> >>> On 1/25/2020 10:48 AM, Ken Hohhof wrote:
> >>>> Also customers installing range extenders aka "boosters" which
> >>>> often make things worse not better. Not sure why there would be an
> >>>> epidemic of this all of a sudden though.
> >>>>
> >>>> If this is a subdivision/apartment/townhome not rural, is the cable
> >>>> company rolling out new WiFi modem/routers or is there a new fiber
> >>>> company in the area?
> >>>>
> >>>>
> >>>> -----Original Message-----
> >>>> From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince
> >>>> Sent: Saturday, January 25, 2020 10:29 AM
> >>>> To: af@af.afmug.com
> >>>> Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net
> >>>>
> >>>> I would look at local interference. It's not unusual for there to
> >>>> be 6 or more WiFi access points visible; often (usually?) on the
> >>>> same channel.
> >>>>
> >>>>
> >>>> bp
> >>>> <part15sbs{at}gmail{dot}com>
> >>>>
> >>>> On 1/25/2020 7:27 AM, Nate Burke wrote:
> >>>>> It seems I've had a slew of calls this week of people who are only
> >>>>> getting 4mb on downloads on speedtest.net, uploads are normal. The
> >>>>> only thing in common is that they are on a WIFI device. If they are
> >>>>> Hardwired, everything seems fine, I can't find any network issues.
> >>>>> Tik
> >>>>> BW Tests are always fine. Where I can see their in House WIFI,
> >>>>> signal/modulation looks ok. It's always 4mb on the download. I can
> >>>>> watch the traffic graph, and it just flatlines at 4mb with no other
> >>>>> latency or packetloss.
> >>>>>
> >>>>> Anyone else seen something similar?
> >>>>>
> >>>
> >>>
> >>>
> >>
> >
>
>
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