Can't blame you, this is a fun group!
Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, Nov 11, 2020 at 10:48 AM Lewis Bergman <lewis.berg...@gmail.com>
wrote:
> I just could not resist.
>
> On Wed, Nov 11, 2020 at 9:41 AM Josh Luthman <j...@imaginenetworksllc.com>
> wrote:
>
>> JFC Lewis.
>>
>> Josh Luthman
>> 24/7 Help Desk: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>> On Tue, Nov 10, 2020 at 9:20 PM Adam Moffett <dmmoff...@gmail.com> wrote:
>>
>>> This is the turd-cherry on top of my day.
>>>
>>>
>>> On 11/10/2020 8:13 AM, Lewis Bergman wrote:
>>>
>>>
>>>
>>> On Tue, Nov 10, 2020 at 6:36 AM Adam Moffett <dmmoff...@gmail.com>
>>> wrote:
>>>
>>>> People putting their message into the subject drives me berserk.
>>>> On 11/9/2020 11:31 PM, Steve Jones wrote:
>>>>
>>>> We have one customer that constantly replies to whatever last
>>>> communication he gets but put his whole communication in the subject line
>>>> so it gets cut off. I dont even know how he does it, its gotta be something
>>>> like he has everything coming into a text message app or something like
>>>> that.
>>>> Point is, no matter how much we try, customers will always make things
>>>> as hard as possible
>>>>
>>>> On Mon, Nov 9, 2020, 9:30 AM Josh Luthman <j...@imaginenetworksllc.com>
>>>> wrote:
>>>>
>>>>> This is what we do, a no reply and reject messages to it.
>>>>>
>>>>> Josh Luthman
>>>>> 24/7 Help Desk: 937-552-2340
>>>>> Direct: 937-552-2343
>>>>> 1100 Wayne St
>>>>> Suite 1337
>>>>> Troy, OH 45373
>>>>>
>>>>>
>>>>> On Mon, Nov 9, 2020 at 10:23 AM Bill Prince <part15...@gmail.com>
>>>>> wrote:
>>>>>
>>>>>> +1.
>>>>>>
>>>>>> You could put your billing and/or support email addresses as a note
>>>>>> somewhere on the statement/invoice, but make the reply address for it
>>>>>> a
>>>>>> no-reply address.
>>>>>>
>>>>>>
>>>>>> bp
>>>>>> <part15sbs{at}gmail{dot}com>
>>>>>>
>>>>>> On 11/9/2020 7:06 AM, Matt Hoppes wrote:
>>>>>> > send the billing e-mails from:
>>>>>> >
>>>>>> > no-rep...@yourisp.com
>>>>>> >
>>>>>> > We direct everyone to submit support requests through out website,
>>>>>> > which funnels questions.
>>>>>> >
>>>>>> > On 11/9/20 9:26 AM, Nate Burke wrote:
>>>>>> >> Our billing system sends out emails telling the customer that they
>>>>>> >> successfully paid their bill. Increasingly, customers are just
>>>>>> >> finding the last billing email, and replying to that with service
>>>>>> >> problems. Usually with some vague single line reply like 'I Can't
>>>>>> >> watch a movie' or 'Why is the internet slow'
>>>>>> >>
>>>>>> >> They don't even bother to change the subject line. I'm guessing
>>>>>> >> Comcast or AT&T wouldn't respond to requests like this. Should I?
>>>>>> >> What are your views on contacting technical support. Ignore them
>>>>>> >> unless they go through the proper channels?
>>>>>> >>
>>>>>> >
>>>>>>
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>>>
>>>
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>>> Lewis Bergman
>>> 325-439-0533 Cell
>>>
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>
>
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> Lewis Bergman
> 325-439-0533 Cell
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