I see that T-Mobile provides a method to report a call was “not spam”, using a 3rd party called First Orion. Maybe Verizon and AT&T do something similar.
https://callreporting.t-mobile.com/ I’m not sure any of the carriers have implemented STIR/SHAKEN yet. When that happens, it might be incumbent on the outgoing carrier to follow the protocols to validate the caller ID and prevent spoofing. But otherwise, the usual finger pointing would be at your customer (clean up your act you filthy spammer) or the called party’s carrier (fix your spam filter). With email spam, your mailserver IP could be on a blacklist. But with spam calls, there is no equivalent to a mailserver to blacklist, it would be the caller’s number that would be on a blacklist, or a belief that the caller ID was being spoofed. Most of the robocalls I get are from spoofed numbers either in my same areacode/prefix (neighbor spoofing) or the caller ID just comes up as a town. But often the caller ID will be an actual business that is being spoofed, either randomly, or sometimes I think on purpose they pick something like an AT&T phone store because it looks like a real call. So some robocaller could be spoofing his number and giving him a bad reputation. Supposedly part of the AI the phone companies use to determine spam calls is how many calls they are getting from that number, and how many are answered. Doing a quick Google search, I also found it interesting one telemarketing blog claimed it helps to send the customer an email ahead of time and include your phone number in the email. The claim is that phones search your email trying to display a name when they see that number calling. At first that sounded a bit far fetched, but actually I guess it’s not. From: AF <af-boun...@af.afmug.com> On Behalf Of Steve Jones Sent: Friday, December 11, 2020 10:38 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] As if Dealing with Email spam wasn't enough this would be one where i would just tell them to only call people with legitimate providers. On Fri, Dec 11, 2020 at 10:14 AM Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com> > wrote: I have received calls from "Verizon Financial Services" (that's Verizon nagging about a late payment on the mobile phone bill) that Verizon flags as "Potential Spam". In other words, Verizon identifying their own calls as spam. -----Original Message----- From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com> > On Behalf Of Nate Burke Sent: Friday, December 11, 2020 10:05 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com <mailto:af@af.afmug.com> > Subject: [AFMUG] As if Dealing with Email spam wasn't enough So now do I not only have to deal with customers complaining that when they send messages out, they get marked as spam, Now i have customers complaining that their outbound phone calls are being marked as 'Probably Spam' when they call peoples cell phones. Oh the joys of this new AI driven world we live in. Customers perspective - YOUR SYSTEM IS BROKEN!! YOU FIX IT!! FIX IT NOW!!!! But lord have mercy is they get a few spam messages or telemarketers get through to them. -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
