Just have an outage every day from 7 to 11pm. Sent from my iPhone
> On May 5, 2021, at 3:45 PM, Mark Radabaugh <m...@amplex.net> wrote: > > The FCC told WISPA that you have to get the customers permission in order to > change speed, yet you are not allowed to disconnect them. > > Pretty contradictory - as usual. I’m not sure what the rules are on sending > Jaba over to collect your five bucks. > > Mark > >>> On May 5, 2021, at 5:11 PM, Brian Webster <i...@wirelessmapping.com> wrote: >>> >> >> PrePay for any services/features that are over and above your basic $50 a >> month plan. If they don’t pre-pay for the added services they get bumped >> back to the basic $50 plan features and speeds. >> >> Thank you, >> Brian Webster >> >> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett >> Sent: Wednesday, May 5, 2021 3:47 PM >> To: af@af.afmug.com >> Subject: Re: [AFMUG] EBB Program >> >> "A provider may not disconnect a household for non-payment" >> >> You're thinking pre-pay is a workaround? "I'm not disconnecting them, they >> just haven't paid for the next month." >> >> I'd be curious to see how well that flies, but I won't be the one to try it. >> >> >> >> On 5/5/2021 1:27 PM, Brian Webster wrote: >> And/or any of your plans that are above $50, just make them prepay per >> month, the additional amount. >> >> Thank you, >> Brian Webster >> >> From: AF [mailto:af-boun...@af.afmug.com] On Behalf Of Adam Moffett >> Sent: Wednesday, May 5, 2021 11:55 AM >> To: af@af.afmug.com >> Subject: Re: [AFMUG] EBB Program >> >> Wow. >> >> So make sure you have a $50/month plan you can move them to? >> >> >> >> On 5/5/2021 11:46 AM, Mark - Myakka Technologies wrote: >> Official response from FCC >> >> "Thank you for reaching out with your question. >> >> Your interpretation is correct. A provider may not disconnect a household >> for non-payment associated with the EBB-supported service during the EBB >> Program. Upon the conclusion of the EBB Program, the provider’s generally >> applicable terms and conditions would apply and the provider could take >> action for that non-payment consistent with those terms and conditions. >> >> In the situation you describe where a household is not making payments on >> their EBB-supported service, a provider can move the household to a >> lower-priced tier provided that the package also qualifies for EBB Program >> (i.e., was offered as of 12/1/20). " >> >> >> -- >> Best regards, >> Mark mailto:m...@mailmt.com >> >> Myakka Technologies, Inc. >> www.Myakka.com >> >> ------ >> >> Wednesday, May 5, 2021, 10:21:30 AM, you wrote: >> >> I'd assume you're right. "ability to participate" in a program has to be a >> distinct thing from having internet service. >> >> On 5/4/2021 11:05 PM, Forrest Christian (List Account) wrote: >> There is another, alternative, way to read that paragraph, in that it might >> be saying something like "just because they were a deadbeat in the past, you >> can't deny them an EBB subsidy". Not "if they're an EBB customer, you have >> to provide them service without regard to their ability to pay". >> >> I think this hinges on what it means by "ability to participate". Does it >> mean you have to accept people who are EBB eligible regardless, or does it >> mean that you can't tell customers that they have to be current to retain >> their EBB subsidy. >> The first option would be stupid (but not beyond the government to put into >> rules), the second seems reasonable - you can't use EBB eligibility as >> leverage to get customers to pay. "If you don't stay current, we'll >> prevent you from getting your EBB subsidy and as such you'll have to pay >> even more" >> >> >> On Mon, May 3, 2021 at 10:05 AM Mark - Myakka Technologies <m...@mailmt.com> >> wrote: >> For those that are doing EBB, what are your plans for non-paying >> customers? In the order there is the following clause >> >> "participating providers must not deny an eligible household the >> ability to participate in the EBB Program based on any past or present >> arrearages with that provider" >> >> I read that as we can not terminate service is a customer does not pay >> their share of the bill. In theory a customer can sign up for a $125 >> plan, not pay a penny and tell us to go pound sand. >> >> We are planning to tell all EBB customers if their account is in >> arrearages, they will be reduced to our $55/month plan until they are >> paid in full. I'm willing to eat $5/month. >> >> I have sent an email to the FCC to see if this would be allowed under >> the order. I'm waiting on a response. >> >> >> -- >> >> Thanks, >> Mark mailto:m...@mailmt.com >> >> Myakka Technologies, Inc. >> www.Myakka.com >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> >> -- >> - Forrest >> >> >> >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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