Because it's easier to get on the phone than it is to walk ALL THE WAY
to the equipment room.
bp
<part15sbs{at}gmail{dot}com>
On 6/22/2021 9:08 AM, Nate Burke wrote:
2 cases this morning, Business customers calling that they have no
internet. On both of them, it was a failed UPS Unit, and multiple
pieces of gear are down in their racks (severs/switches,etc) How can
you not notice that all of the blinking lights that are usually
blinking are not blinking? I'm guessing it's also much quieter than
normal. And how is the first thought that 'I'm going to call the ISP
because the internet isn't working' before even checking anything.
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