we had a customer with a "bed problem" too. It was quite a while ago and
I don't remember the specifics, but i was: "Your bed is having
connectivity issues?!?!"
bp
<part15sbs{at}gmail{dot}com>
On 6/23/2021 9:53 AM, Jay Weekley wrote:
We had a call where the customers bed wouldn't connect to our router.
The beds customer support said that our Mikrotrik router was inferior
and that was the problem.
Josh Luthman wrote:
Your TV isn't connecting. Please contact your ISP.
Your phone isn't turning on. Please contact your ISP.
Your refrigerator isn't connected to the Samsung Delivery System.
Please contact your ISP.
Josh Luthman
24/7 Help Desk: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Wed, Jun 23, 2021 at 11:07 AM Bill Prince <part15...@gmail.com
<mailto:part15...@gmail.com>> wrote:
Because it's easier to get on the phone than it is to walk ALL THE
WAY
to the equipment room.
bp
<part15sbs{at}gmail{dot}com>
On 6/22/2021 9:08 AM, Nate Burke wrote:
> 2 cases this morning, Business customers calling that they have no
> internet. On both of them, it was a failed UPS Unit, and multiple
> pieces of gear are down in their racks (severs/switches,etc)
How can
> you not notice that all of the blinking lights that are usually
> blinking are not blinking? I'm guessing it's also much quieter
than
> normal. And how is the first thought that 'I'm going to call
the ISP
> because the internet isn't working' before even checking anything.
>
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