past the valve is not water company. It wasnt marked. The underground utilities act is vague. Im not concerned about liability, its our liability cause we did it. We bumped a copper service line a few inches from a joint, it broke the solder and the joint failed a couple months later when ground heave started. That was a decision made at the beginning to not be one of those companies who damage peoples stuff and dont make it right. The only reason I drove 100 miles to inspect was to assess where we went wrong for future corrections, and to face time the resident who was out 2800 bucks and a water bill 3 weeks before christmas. I ended up filing the claim and will talk to the adjuster, if its gonna cost more in the long run or its gonna tie up the residents dough too long ill just pay it, Luckily the guy was not hosting thanksgiving so he opted to wait til friday when it was just overtime rate and not holiday rate otherwise it could have been a whole lot worse. I just wish it had failed when it happened when it would have been a straight time repair.
We did blast an unmarked water main in this same neighborhood, that wasnt our liability, city fixed that, the crew was cool, best trash talkers i ever met. On Mon, Nov 28, 2022 at 10:48 AM Josh Luthman <j...@imaginenetworksllc.com> wrote: > If it wasn't marked, I would push it to the water utility. If the > customer paid it already I'd question why they fixed it themselves instead > of the water company. > > If it was marked and you hit it, you fucked up. Like TJ said - pay now or > pay later. > > On Sun, Nov 27, 2022 at 7:27 PM Steve Jones <st...@togservice.com> wrote: > >> This is a situation where a resident had toget the repair done and >> already paid the bill. >> I'd have negotiated with the plumber, maybe had luck, maybe not. >> I could argue about the lack of paint, but then the consumer gets screwed. >> Its 2800 and a water bill. Dont know how bad that will be but it filled a >> ditch apparently. >> Could have been worse because the resident could have had them come on >> Thanksgiving instead of friday. >> >> On Sun, Nov 27, 2022, 3:52 PM Chuck McCown via AF <af@af.afmug.com> >> wrote: >> >>> Generally I have video proof that they were not marked. >>> >>> -----Original Message----- >>> From: Chris Fabien >>> Sent: Sunday, November 27, 2022 2:40 PM >>> To: AnimalFarm Microwave Users Group >>> Subject: Re: [AFMUG] The Hartford claims >>> >>> We have Hartford but do not have any smallish claims like that to know >>> what their response would be. I would be more concerned about making >>> any claim as a brand new company / policyholder. What's the $$ of the >>> damage in question. My general policy is for a damage that we were >>> really at fault, under maybe $3000ish I would just pay it. Same for a >>> damaged piece of equipment etc. Anything over $5k I would probably >>> make a claim. When we have had an at-fault claim, I have had success >>> in negotiating with the utility. Local power/gas co will knock off 25% >>> for prompt payment and asking nicely. Some utilities really inflate >>> the repair costs and others are very reasonable. If it's an inflated >>> bill I would have a discussion about that. We do get damage bills all >>> the time for telco cables that were mismarked and we hit and were not >>> at fault, those I tell them once we were not at fault and here is why >>> and then ignore them. Eventually they give up and stop bothering. >>> >>> >>> On Fri, Nov 25, 2022 at 2:32 PM Steve Jones <thatoneguyst...@gmail.com> >>> wrote: >>> > >>> > Any of you fine gents use the Hartford for general liability? >>> > >>> > Is there some method to talk to an agent with these guys without >>> filing a >>> > claim? Calling just circles me to claims agents, and they wont tell me >>> > anything. >>> > Im just trying to find out what the impact of a small claim is with >>> these >>> > guys and whether its best to just pay out of pocket if the liability >>> does >>> > fall on me. >>> > I dont want to save a couple grand out of pocket to have my rates >>> > skyrocket or coverage cancelled since its a new account, but then >>> again, I >>> > pay for more coverage than I need for what I do so its kind of a waste >>> to >>> > not use it. >>> > >>> > If any of you guys have filed a claim with them, how smooth is the >>> > process? >>> > -- >>> > AF mailing list >>> > AF@af.afmug.com >>> > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >>> >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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