Not your chair, not your problem.
If it worked, and you didnt change anything, then its really not your
problem. That is what 3rd party folks get paid for, whether that is
playstation networks staff, their router vendor, etc. Dont make it your
problem

On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af <[email protected]> wrote:

> So, a customer's son calls me tonight and asks "did you change anything on
> Monday?"
> "No"
> He then tells me that he has not been able to play any PS4 games online
> since Monday; all other internet services are working, Netflix,Hulu, email,
> web browsing etc.
> We have had some issues in the past with game consoles not liking out NAT
> (double, or "strict" they call it)
>  In these cases we typically rent a public static IP placed on their CPE
> with their home router in the DMZ.
> This has always solved the issue before....did not work tonight apparently.
> Does anyone have any suggestions on what may be going on here?
>
> Thanks!
>



-- 
All parts should go together without forcing. You must remember that the
parts you are reassembling were disassembled by you. Therefore, if you
can't get them together again, there must be a reason. By all means, do not
use a hammer. -- IBM maintenance manual, 1925

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