I would had told the xbox rep to kiss my a&& Sent from my iPhone
> On Sep 17, 2014, at 10:13 PM, Ken Hohhof via Af <af@afmug.com> wrote: > > I once had exactly that experience with one specific Xbox Live game. It > didn't help that customer's son added me to a conference with a Microsoft > Xbox support rep who kept going on and on about how he sees this all the time > and the reason is the ISP sucks. > > > -----Original Message----- From: Patrick Wheeland via Af > Sent: Wednesday, September 17, 2014 9:20 PM > To: af@afmug.com > Subject: Re: [AFMUG] PS4 troubles > > Is the public IP being assigned to their radio which is then performing NAT > or are you putting the public IP on their router? It sounds like you're > assigning it to the radio. We often times have trouble with this when it > comes to certain games and have to bridge the radio and assign the public > to their router. Once that's done, the problem goes away. > > -Patrick > > >> On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af <af@afmug.com> wrote: >> >> So, a customer's son calls me tonight and asks "did you change anything on >> Monday?" >> "No" >> He then tells me that he has not been able to play any PS4 games online >> since Monday; all other internet services are working, Netflix,Hulu, email, >> web browsing etc. >> We have had some issues in the past with game consoles not liking out NAT >> (double, or "strict" they call it) >> In these cases we typically rent a public static IP placed on their CPE >> with their home router in the DMZ. >> This has always solved the issue before....did not work tonight apparently. >> Does anyone have any suggestions on what may be going on here? >> >> Thanks! > >
