Is the public IP being assigned to their radio which is then performing NAT or are you putting the public IP on their router? It sounds like you're assigning it to the radio. We often times have trouble with this when it comes to certain games and have to bridge the radio and assign the public to their router. Once that's done, the problem goes away.
-Patrick On Wed, Sep 17, 2014 at 8:41 PM, Jerry Head via Af <af@afmug.com> wrote: > So, a customer's son calls me tonight and asks "did you change anything on > Monday?" > "No" > He then tells me that he has not been able to play any PS4 games online > since Monday; all other internet services are working, Netflix,Hulu, email, > web browsing etc. > We have had some issues in the past with game consoles not liking out NAT > (double, or "strict" they call it) > In these cases we typically rent a public static IP placed on their CPE > with their home router in the DMZ. > This has always solved the issue before....did not work tonight apparently. > Does anyone have any suggestions on what may be going on here? > > Thanks! >
