All pagerduty does is alerts you when your existing monitoring program needs to send an alert, albeit with much more sophistication. It can't monitor anything it's simply a notification service.
On Thu, Jan 1, 2015 at 7:17 PM, Chuck McCown via Af <[email protected]> wrote: > Could you give us a two or three sentence exec overview of what > PagerDuty does? > It appears to monitor your systems for you and alert you? > What is the cost? > > *From:* Ryan Goldberg via Af <[email protected]> > *Sent:* Thursday, January 01, 2015 7:49 PM > *To:* mailto:[email protected] <[email protected]> > *Subject:* Re: [AFMUG] SLAs\Escalation > > Take a look at PagerDuty > > It only does one thing, but it does it quite well > > Ryan > > On Jan 1, 2015, at 7:49 PM, "Mike Hammett via Af" <[email protected]> wrote: > > What sort of SLAs do you have with your transport and transit providers? > > If you have SLAs with any of your customers, how did you come about them? > > Could you elaborate on any response\repair provisions? > > > > How are you guys handling escalation for critical infrastructure or SLA > customers? Right now my phone is on vibrate and I check it when convenient. > I can't be looking at my phone every time a sales guy calls or I get tagged > in a picture on FaceBook. Checking on a regular basis, though, I do get > back to those things. I'd like to find a way to be alerted via the most > obnoxious method when critical infrastructure or SLA customers are down. > Maybe there's an app I can use to override system volume settings to just > be annoying when a certain number calls, text arrives, etc.? > > > Thanks. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > >
