Yes....all of the above, and build some insulation between you and your customers as soon as possible.
----- Original Message ----- From: Josh Luthman To: af@afmug.com Sent: Tuesday, January 06, 2015 6:23 PM Subject: Re: [AFMUG] New WISP Get a billing system. Powercode or whatever. Don't finance customers that can't pay up front, wastes billing time instead of installing more customers. Don't use your cell phone for the office. Get a hosted PBX. Close the shop so you don't get burnt out, have other people and or a call center. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Jan 6, 2015 7:21 PM, "Trevor Bough" <trevorbo...@gmail.com> wrote: Hi guys, long time listener, first time caller. I'm looking at starting a new rural WISP and was wondering if you guys could share some of the things you wish you had known when you started out. Things to absolutely stay away from, things that you didn't think of first, but made your life 10x easier, etc. Any info would be greatly appreciated!