Yes....all of the above, and build some insulation between you and your 
customers as soon as possible.

  ----- Original Message ----- 
  From: Josh Luthman 
  To: af@afmug.com 
  Sent: Tuesday, January 06, 2015 6:23 PM
  Subject: Re: [AFMUG] New WISP


  Get a billing system.  Powercode or whatever.

  Don't finance customers that can't pay up front, wastes billing time instead 
of installing more customers.

  Don't use your cell phone for the office.  Get a hosted PBX.  Close the shop 
so you don't get burnt out, have other people and or a call center.

  Josh Luthman
  Office: 937-552-2340
  Direct: 937-552-2343
  1100 Wayne St
  Suite 1337
  Troy, OH 45373

  On Jan 6, 2015 7:21 PM, "Trevor Bough" <trevorbo...@gmail.com> wrote:

    Hi guys, long time listener, first time caller. I'm looking at starting a 
new rural WISP and was wondering if you guys could share some of the things you 
wish you had known when you started out. Things to absolutely stay away from, 
things that you didn't think of first, but made your life 10x easier, etc. Any 
info would be greatly appreciated!

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