It's definitely a NAT issue. Does your router support UPNP? Did you enable it in Settings->Network Settings->Advanced Settings?
On Thu, Jun 18, 2015 at 11:19 AM, Chuck McCown <ch...@wbmfg.com> wrote: > I could post a pic if I could get into the system. (Not on site most > of the time). > > *From:* mailto:p...@believewireless.net <p...@believewireless.net> > *Sent:* Thursday, June 18, 2015 9:18 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] OT Grandstream Cameras > > Can you post a pic of the camera during the day and of it washed out at > night? We've had to tweek the video settings > on some of the cameras. > > If you have an Android phone/tablet, you can download their free app to > view your cameras remotely. We have Apple and use the IP Cam Viewer app > which is nice. > > I'll look into the remote DVR issue for you. > > On Thu, Jun 18, 2015 at 10:49 AM, Chuck McCown <ch...@wbmfg.com> wrote: > >> OK, bought a couple of the more expensive grandstream cameras and >> their DVR device. >> The cameras are really washed out by our security lights at night. I got >> the expensive night IR model hoping to capture traffic at night. But the >> ambient light is too much for the B&W IR mode and not enough for regular >> color daylight mode. >> >> The thing that really bugs me is our inability to see the video >> remotely. If on site it works OK but if I log into the DVR it allows >> access but the screen is just black. No camera video is visible. >> Grandstream has not been helpful. >> >> So, shall I try another brand of camera? Have not tried any of the UBNT >> stuff. I have a cheap system from Harbor Freight that while is extremely >> low res and has noise on some of the channels actually works well enough >> for many things. (If nothing more than scaring away bad guys by the >> presence of the cameras.) >> > >