+1 We added a tag field to issues in Jira for the POP name and tag all POPs affected by the issue. We have a page in Confluence for each POP with site info, image gallery, access info, etc with a dynamic search for the POP tag so any issues affecting/involving the POP show up.
We outgrew the 10 users for $10 license and are now paying ye olde enterprise rates and it's still so very worth it. On Jun 18, 2015 5:10 PM, "Josh Baird" <joshba...@gmail.com> wrote: > You should look at Confluence (wiki) + Jira (issue tracking). Both can be > integrated with each other. > > Josh > > On Jun 18, 2015, at 4:51 PM, Vince West <vi...@shelbybb.com> wrote: > > That would work for managing just documents. It is pretty much what I do > right now. > > I wanted/needed a place where I could put all the information at once, > plus issue tracking for the site (power outages, power surges, lightning > strikes etc). Plus I also wanted to add information to the wiki part that > would be useful to other technicians who may go to the site in the future. > > We have enough sites now that if I had to hand off tasks to another > person, while I know them in my head, I would like one cohesive resource to > point them to. > > Vince West > Tower Hand > Technical Support > Shelby Broadband > 148 Citizens Blvd > Simpsonville, KY 40067 > Phone: 1-888-364-4232 > > On Thu, Jun 18, 2015 at 4:38 PM, D. Ryan Spott <rsp...@ngc457.com> wrote: > >> Dropbox? A folder for each location and documents inside the folder? >> >> ryan >> >> On 6/18/15 1:24 PM, Vince West wrote: >> >> Right now I am currently setting up Redmine for this. I am the primary >> tower hand and have lots of information about our sites from the past 8 >> years that I think would be useful to everyone. >> >> I honestly do not know if this is the proper tool for the job, but it >> has specific options I am looking for. >> >> For example: >> >> Documents (tower agreements, POCs etc.), a Wiki (to add information >> about equipment on tower and add important information specific to the >> site) and Files (for photo upload) are all things I am looking for that >> Redmine supports. There are some things that need to be changed or added >> such as email notifications and issue tracking. All the changes I have made >> are rather simple. >> >> I can't speak for iOS, but there are some decent third party apps for >> Android out there that also make it easy to do this from the field when a >> data connection is not available. >> >> I won't say it is the perfect option, but it works for me and the other >> hands that work these sites regularly. >> >> Vince West >> Tower Hand >> Technical Support >> Shelby Broadband >> 148 Citizens Blvd >> Simpsonville, KY 40067 >> Phone: 1-888-364-4232 >> >> On Wed, Jun 17, 2015 at 11:40 PM, Cameron Crum <cc...@wispmon.com> wrote: >> >>> Wispmon does this as I'm sure most of the management platforms do. >>> On Jun 17, 2015 5:43 PM, "Cassidy B. Larson" <c...@infowest.com> wrote: >>> >>>> Anybody use anything spectacular for managing a list of all your >>>> sites? Apart from a Wiki/Excel sheet/plain text file. >>>> >>>> I’d like for a tower monkey to be able to take pictures of >>>> deployments/changes and associate it with the site. >>>> Same goes with accessing and updating details about things like: >>>> access to a site, contact numbers, GPS coordinates, list of equipment, >>>> IP addresses, WiFi passwords, Power Meter Number, custom notes, etc. >>>> >>>> Of course the above could be a big text box that gets changed, but then >>>> people will forget things to add. I’d prefer nice fields that you can >>>> populate.. When there’s data in them you can click the phone number to >>>> call, click the GPS coordinates to pull up maps, etc. >>>> >>>> Plus I want it to look pretty and be usable by someone rolling up with >>>> a phone and who happened to forget the gate code. >>>> >>>> Any suggestions? >>>> >>>> -c >>>> >>> >> >> >> -- >> D. Ryan Spott | NGC457, llc >> broadband | telco | colo | communities >> PO Box 1734 Sultan, WA 98294425-939-0047 >> >> >
