Yep. Turns out he actually did contact us awhile back. We do have a tower a few miles away, but there are some terrain issues that put him just outside our coverage.
On Thu, Oct 1, 2015 at 11:06 AM, James Howard <ja...@litewire.net> wrote: > And to also be fair, he has Frontier DSL so it actually very well may > suck. > > > > > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Mathew Howard > *Sent:* Thursday, October 01, 2015 10:25 AM > *To:* af > *Subject:* Re: [AFMUG] Any of you guys service this guy in the news? > > > > To be fair he did actually call Charter before he built the house, and > they told him service was available... unlike a lot of people who will just > build or buy a house out in the middle of nowhere and then be completely > shocked when cable isn't available. What bothers me here is the fact that > he does have DSL - and 3/1 really isn't that bad... I have 4m/512k DSL at > home (outside of our coverage area), and there are very few things that > don't work perfectly fine. > > > > On Thu, Oct 1, 2015 at 10:14 AM, Steve <li...@wavedirect.org> wrote: > > Try having a little empathy! Put yourself in his shoes. Imagine you are a > technically stupid dufus who just spent a wad of money on a house after > spending ages picking the right property and design and being promised > their internet would be there only to move in and have crap.. Of course > you'd complain and try to point blame at others for not doing the research. > Also could think it was false advertising and trusting the ISP. > > You and I would have researched it a little more but the average public > will not think of such things. They'll think of the color of their tile > floors, and countertops before they'll think of internet connection. > > > ----- Original Message ----- > From: "James Howard" <ja...@litewire.net> > To: af@afmug.com > Sent: Thursday, October 1, 2015 10:55:34 AM > Subject: Re: [AFMUG] Any of you guys service this guy in the news? > > I can confidently say from past experience with this type of customer that > we do not want him. > > Yes it would be great to get some PR, but this customer will be nothing > but a problem. He will constantly complain about anything and everything > and will jump ship at the very first opportunity that he can switch to > something with a lower price per month. Notice he holds up his Charter ad > with $29.99 per month displayed. It doesn't matter that he would have to > pay $117k to get that price (and also pay for 2 other services with a > total bill of $100-250 per month), he will complain constantly that the > price is higher than $29.99. > > It never fails that the ones that beg the loudest and convince you to go > out of your way for them ALWAYS come back to bite you and are the loudest > complainers about everything. > > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve > Sent: Thursday, October 01, 2015 9:39 AM > To: af@afmug.com > Subject: Re: [AFMUG] Any of you guys service this guy in the news? > > Rise above the douchebaggery and focus on the issue. We want to be the > hero. Collect the rewards of making WISPs as viable alternatives in these > situations. It'll grow our industry. > > ----- Original Message ----- > From: "That One Guy /sarcasm" <thatoneguyst...@gmail.com><mailto: > thatoneguyst...@gmail.com%3e> > To: af@afmug.com<mailto:af@afmug.com> > Sent: Thursday, October 1, 2015 10:36:12 AM > Subject: Re: [AFMUG] Any of you guys service this guy in the news? > > Fuck that guy in the story. Piece of shit fuckbats like him are the problem > with the world, not the only problem, but a big one. Ignorant twat. He need > ballbat to the gonads to help ensure he doesn't breed anymore entitled ass > hats. > On Oct 1, 2015 8:45 AM, "Seth Mattinen" <se...@rollernet.us><mailto: > se...@rollernet.us%3e> wrote: > > > On 10/1/15 6:13 AM, Steve wrote: > > > >> Well the goal here is to get us some good PR as "problem solvers" with > >> the people. > >> > > > > > > Wasn't it also on Ars recently about the guy complaining about lack of > > competition and being stuck with Comcast? Then he gets Sonic to jump > > through all kinds of hoops to install service just so he can turn around > to > > use it as leverage to stay with Comcast. > > > > I've had people want me to solve their "problem" of AT&T taking too long > > by expecting me to go out pocket many thousands of dollars to set them up > > with a DIA microwave as a "trial" for a few months free of charge until > > their AT&T order comes through. > > > > ~Seth > > > > ________________________________ > Total Control Panel > > Login<https://asp.reflexion.net/login?domain=litewire.net> > > > To: ja...@litewire.net< > https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net > > > > From: > 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com > <mailto: > 0000015023d7ac04-4cccf54d-dfa6-4893-add1-98fa5c775c8e-000...@amazonses.com > > > > > Remove< > https://asp.reflexion.net/FooterAction?ver=3&un-wl-sender-domain=1&hID=12620887194&domain=litewire.net> > amazonses.com from my allow list > > > > > You received this message because the domain amazonses.com is on your > allow list. > > > ------------------------------ > > *Total Control Panel* > > Login <https://asp.reflexion.net/login?domain=litewire.net> > > To: ja...@litewire.net > <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> > > From: > 0000015024013779-e3fb69ea-3342-4797-9b2c-388b204d78e0-000...@amazonses.com > > Remove > <https://asp.reflexion.net/FooterAction?ver=3&un-wl-sender-domain=1&hID=12621593647&domain=litewire.net> > amazonses.com from my allow list > > *You received this message because the domain amazonses.com > <http://amazonses.com> is on your allow list.* > > >