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Dennis Burgess, CTO, Link Technologies, Inc. den...@linktechs.net - 314-735-0270 x103 - www.linktechs.net -----Original Message----- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Nate Burke Sent: Monday, November 23, 2015 6:10 PM To: Animal Farm <af@afmug.com> Subject: [AFMUG] Looking for a Ticketing System This is for a personal project, but I think most of the things are the same that a WISP would use. I'm looking for a Ticketing/Asset tracking application for building management. Something where people could submit tickets, like 'The Door to room 200 won't close correctly' that can be tracked, logged and closed. Also managing things like Emergency lighting battery replacement, so be able to query something like 'show all Emergency lights with batteries older than 3 years' Money/accounting side of things is not really important, unless it's like to associate a cost to closing out a ticket. Like in the example above 'Room 200 needed a new door handle, $12.95 at Home Depot' I really have no idea what's out there for ticketing/management these days, so places to start looking would be helpful. Or is there a better way to manage/control a building? The Person I'm replacing (at my church) currently keeps all these things in his head, and I think it's going to be a pretty rough transition. So as long as there is a paradigm shift happening, getting a sustainable system in place for tracking and management I think will really help going forward. Nate
