SugarCRM is totally commercial now, but SuiteCRM has taken over the v6.5+ code base from an open source angle is actively developed. It's what I use for a CRM system now and quite flexible... But it's *not* a ticketing system.
https://suitecrm.com/ On Tue, Nov 24, 2015 at 10:13 AM, Jeremy <jeremysmi...@gmail.com> wrote: > SugarCRM? I have no ideas about their pricing model. > > On Tue, Nov 24, 2015 at 8:55 AM, Josh Luthman <j...@imaginenetworksllc.com > > wrote: > >> I think Dennis meant http://www.librenms.org/ >> >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Tue, Nov 24, 2015 at 10:53 AM, Paul Stewart <p...@paulstewart.org> >> wrote: >> >>> Last update was 2002? >>> >>> -----Original Message----- >>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess >>> Sent: Tuesday, November 24, 2015 10:37 AM >>> To: af@afmug.com >>> Subject: Re: [AFMUG] Looking for a Ticketing System >>> >>> http://liberum.org/ >>> >>> >>> Dennis Burgess, CTO, Link Technologies, Inc. >>> den...@linktechs.net - 314-735-0270 x103 - www.linktechs.net >>> >>> -----Original Message----- >>> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Nate Burke >>> Sent: Monday, November 23, 2015 6:10 PM >>> To: Animal Farm <af@afmug.com> >>> Subject: [AFMUG] Looking for a Ticketing System >>> >>> This is for a personal project, but I think most of the things are the >>> same >>> that a WISP would use. I'm looking for a Ticketing/Asset tracking >>> application for building management. Something where people could submit >>> tickets, like 'The Door to room 200 won't close correctly' that can be >>> tracked, logged and closed. Also managing things like Emergency lighting >>> battery replacement, so be able to query something like 'show all >>> Emergency >>> lights with batteries older than 3 years' >>> >>> Money/accounting side of things is not really important, unless it's >>> like to >>> associate a cost to closing out a ticket. Like in the example above >>> 'Room >>> 200 needed a new door handle, $12.95 at Home Depot' >>> >>> I really have no idea what's out there for ticketing/management these >>> days, >>> so places to start looking would be helpful. Or is there a better way to >>> manage/control a building? >>> >>> The Person I'm replacing (at my church) currently keeps all these things >>> in >>> his head, and I think it's going to be a pretty rough transition. So as >>> long as there is a paradigm shift happening, getting a sustainable >>> system in >>> place for tracking and management I think will really help going forward. >>> >>> Nate >>> >>> >> >
